Senior/Executive, Bed & Surgical Booking

Mount Alvernia Hospital; Singapore; On-site; SGD 90,000 - 130,000; Full time

Job summary

Mount Alvernia Hospital in Singapore seeks a Clinical Anchor of our Operations Hub to bridge clinical needs with operations, coordinating OT slots, bed allocations, and patient flow. Your nursing background enables triage, prioritization, and collaboration with surgeons, clinic staff, and ward teams to keep the pathway safe and efficient.

This role focuses on balancing urgency and resources while maintaining service standards.

Qualifications

• Diploma in Nursing or related clinical field required.
• Enrolled nurses and clinic assistants welcome to apply.
• Minimum 2–3 years in a clinical setting, preferably in an acute hospital or surgical ward.

Responsibilities

• Manage the Surgical & Bed Pipeline: schedule daily OT slots and bed allocations with clinical understanding of priorities.
• Optimize Resource Utilization: align patient needs with ICU/HDU/general ward resources, escalate shortages.
• Uphold Standards & Drive Quality: ensure scheduling aligns with hospital policies, analyze data, and lead CQI initiatives.
• Mentor and Guide the Team: support supervisor, train staff on patient flow apps, foster clinical accuracy and efficiency.
• Lead Service Recovery and Communication: be the go-to for conflicts and complex cases, communicating clearly with clinicians and clinic managers.

Skills

Clinical acumen

Operational mindset

Diplomatic communication

Resilience

Education

Diploma in Nursing

Nursing degree

Job description

What’s on Offer

• Mission: Provide compassionate, excellent and holistic healthcare. Tagline:-Serve all with Love.


• Company: Guided by Catholic values, as a missionary not-for-profit hospital, we reach out and serve all our patients and visitors with love, continue to make private healthcare accessible to our community by providing reasonable price points and bill transparency. We continue to be progressive to better serve current and future generations.


• Values:Compassion, Humility, Integrity, Respect and Peace (CHIRP).


• Work Satisfaction: An impactful role in shaping a high performing & engaging culture.

Impact

Bridge clinical needs with operational execution to optimize patient flow.

Are you a healthcare professional with a deep understanding of patient care pathways and a knack for logistics? Do you want to leverage your clinical expertise in a pivotal role that shapes hospital efficiency from the core? We are seeking a seasoned professional—ideally with a nursing background to become the critical link between our clinical teams and operational resources.

Who We Need

The Clinical Anchor of Our Operations Hub

This role goes beyond scheduling; it's about making informed decisions that balance clinical urgency, resource availability, and patient safety. We need a professional who speaks the language of our surgeons and clinic staff, understands the nuances of different surgical procedures and acuity levels, and can translate clinical needs into an efficient operational plan.

Your clinical background will be your greatest asset, allowing you to triage requests, anticipate bottlenecks, and command the respect of the clinical teams you support. You are the operational anchor, ensuring that the flow from clinic to OT to ward is seamless, safe, and efficient.

Your Key Responsibilities are:

Where Clinical Insight Meets Operational Excellence

• Manage the Surgical & Bed Pipeline: Take charge of the daily schedule, coordinating OT slots and bed allocations with a clinical understanding of patient priorities and resource constraints.


• Optimize Resource Utilization: Use your clinical judgment to match patient needs (e.g., ICU, HDU, general ward) with available resources, escalating shortages and implementing contingency plans proactively.


• Uphold Standards & Drive Quality: Ensure all scheduling activities comply with hospital policies and service standards. You will analyze performance data, prepare reports, and lead Continuous Quality Improvement (CQI) initiatives to enhance our processes.


• Mentor and Guide the Team: Support the team supervisor by sharing your clinical expertise, helping to train staff on patient flow applications, and fostering a culture of clinical accuracy and operational efficiency.


• Lead Service Recovery and Communication: Act as a key point of contact for scheduling conflicts and complex cases, providing clear, professional communication and effective solutions to clinicians and clinic managers.

How to Succeed

• Diploma in Nursing etc preferred or Diploma/Degree a related clinical field (e.g., Physiotherapy, Occupational Therapy) with a valid [e.g., Singapore Nursing Board] license.


• Enrolled nurses and Clinic Assistants are welcome to apply.


• At least 2-3 years of experience in a clinical setting, preferably in an acute hospital, surgical ward, or ICU/HDW. You understand the \"Why\" behind the booking.


• Critical Skills:
  
  
  
  • Clinical Acumen: Strong understanding of surgical procedures, patient acuity, and post-operative care requirements.
  
  
  • Operational Mindset: Ability to manage complex logistics, multitask, and maintain precision under pressure.
  
  
  • Diplomatic Communication: Confidently and effectively liaise with senior consultants, clinic managers, and ward staff.
  
  
  • Resilience and Composure: Thrives in a fast-paced environment and can make sound decisions when faced with conflicting priorities.
  
  
  
  


• Advantageous: Prior experience in bed management, OT scheduling, or a hospital operations role.


• 5-days' work week (one off day between Monday to Saturday) and Rest on Sundays.

Why Your Clinical Background is Valued Here:

• Meaningful Impact: Apply your patient-care knowledge to optimize the entire hospital system, improving the experience for hundreds of patients and clinicians.


• Career Advancement: Transition your clinical skills into a crucial operations leadership pathway within the healthcare system.


• Expert Authority: Your voice will be respected because you have been in the clinical trenches. Your decisions are informed by real-world experience.


• Work-Life Balance: This role typically offers structured hours, providing a new challenge while moving away from the physical demands of shift-based clinical work.