Company description:
Woodlands Health
Job description:
Broad Function
Carry out administrative and operational duties for various nursing departments and provide administrative support to the Assistant Directors of Nursing (ADNs) in the planning and operation of Peri-operative Services, Medical/Surgical Wards, Outpatient Clinics and Ambulatory Services, Specialty Wards (e.g. ICU), and Infection Control over multiple hospitals/sites.
Key Roles & Responsibilities
Specific
- Clinical Admin Support Team (CAST) - Provide administrative support and partnership to nurse leaders in clinical areas to enhance the level of clinical care to patients:
- Assist with the planning of department rosters and staff leave through operation of rostering software to ensure optimum staff numbers on duty
- Provide basic administrative and technical support of rostering software application to users
- Support nurse leaders in the submission and approval of shift claims on a monthly basis, ensure shift attendance records are accurate
- Maintain and organize department files and documents regularly, and seek to ensure all records are complete (both electronic and paper records)
- Ensure adequate office inventory by ordering supplies through the procurement portal
- Support nurse leaders with department data and statistics where required
- Represent the department to engage and liaise with other departments or external parties where required
- Provide logistical planning and support for department-related events where required
- Support the ADNs in planning and operations of non-clinical areas including:
- Strategic planning, organizational development, e.g. timely compilation and submission of regular department reports
- Manpower recruitment, deployment and staff engagement, e.g. nursing retreat, team building and nursing workshop, leave balloting
- Training and development, e.g. co-ordinate department staff training for internal/external course.
- Finance e.g. annual budgeting and track budget utilization
- Resource management
- Database management, e.g. maintain and submit staff training hours to Singapore Nursing Board (SNB).
- Provide secretariat support for Department of Nursing Admin (DNA) and division meetings:
- Provide administrative support to ADNs:
- Schedule and co-ordinate appointments, meetings and presentations
- Prepare presentation materials for meeting
- Record minutes and coordinate meeting follow-up
- Inform/Remind HOD on important matters and timelines
- Assist and follow up with workgroups on peri-operative planning
- Provide administrative support for Nursing Division
- Maintain office stationery for the department.
- Update and maintain departmental files such as KPIs, Policies, Work instruction, Orientation files etc.
- Collaborate with other Nursing units on Divisional level activities as assigned e.g. open house for mass recruitment.
- Collaborate with other Divisions/Departments on organizational level activities as assigned e.g. cross-department committees.
General
- Co-ordinate and participate departmental activities
- Precept and mentor junior staff. Induct and train new staff
Job Requirements
- Bachelor's Degree or equivalent in any discipline
- Preferably with some administrative experience in healthcare
- Competent in Microsoft Office applications
- Strong communication and interpersonal skills
- Excellent organization and prioritization skills
- Resourceful, responsive and disciplined
- Able to work efficiently and independently
- Comfortable with working in clinical areas