(Senior) Executive Assistant, MRO

PeopleSolve; Singapore; On-site; SGD 30,000 - 50,000; Full time

Job summary

An established industry player is seeking a dedicated staff member to provide operational support in the Medical Records Office. This role involves ensuring the confidentiality and security of medical records, assisting with report requests, and executing administrative tasks. The ideal candidate will be proficient in Microsoft Office, possess strong communication skills, and have a customer-focused attitude. Join a dynamic team in a fast-paced environment where your contributions will directly impact healthcare operations. This is a fantastic opportunity for those looking to grow in the healthcare sector and make a meaningful difference.

Qualifications

• Minimum GCE A level or Diploma required.
• 1 year of experience in healthcare or service industry preferred.

Responsibilities

• Provide operational support in the Medical Records Office.
• Ensure confidentiality and security of medical records.
• Assist with medical report requests and administrative duties.

Skills

Microsoft Excel

Microsoft Word

Communication Skills

Interpersonal Skills

Organizational Skills

Customer Service Orientation

Education

GCE A Level

Diploma

Job description

About The Role

The staff will provide operational support in implementing work processes in Medical Records Office. The staff is expected to work independently as well as a team member to fulfil the required tasks within the given time frame.

Primary Responsibilities and Duties (80%)

• Provide operational support in the assigned MRO function.
• Ensure all medical records are managed under strictest confidentiality and security.
• The Staff is expected to be proficient in the use of electronic systems and Microsoft Office programs (e.g. Excel, Word) to support daily operational functions of MRO.
• The Staff is expected to assist and provide advice to both internal and external parties with regards to medical records related processes.
• Register and process medical report requests, including cashier function for medical report payment.
• Follow-up with doctors on incomplete medical report requests.
• Execute administrative duties pertaining to all medical report requests.
• Manage and resolve urgent and/or difficult cases to ensure that medical reports reach requestor within the stipulated timeline.
• Retrieve medical records to facilitate report writing and/or records duplication requests from law firms and government agencies.

Secondary Responsibilities and Duties (20%)

• Handle any ad-hoc tasks assigned by Executive/Manager.
• Plan and manage job/task assignment.
• Conduct quality check on medical report before release.
• Assist in the preparation of statistics such as monthly performance report.

What We Are Looking For

• Minimum GCE A level or Diploma.
• Proficient in the use of Microsoft Office like Excel and Word to assist in the management of the departments data.
• Preferably 1 year of working experience in healthcare or service industry.
• Able to work in fast-paced environment.
• Good communication, interpersonal skills.
• Service oriented and customer focused.
• Meticulous, organized with positive working attitude, team player and willing to learn.

Working Location

• Public Healthcare Facilities

WhoWe Are

PeopleSolve is an international search firm recruiting experienced and qualified nurses and healthcare professionals from around the world. Our program is specifically designed to help Singapore & internationally educated nurses and healthcare professionals succeed permanently in our strategic partners healthcare organizations in Singapore and beyond.

Since our beginning in 2021, we have helped 6,000 + nurses and healthcare professionals, both full time and part time, to secure placements in key healthcare locations including hospitals, clinics, community care centers, testing and vaccination centers.

At PeopleSolve, we specialize in recruitment and outsourcing solutions for the healthcare industry.

Cyrus Thong

Registration No.: R24122254

PeopleSolve Pte Ltd

EA Licence No.: 21C0695