Senior / Executive / Assistant Manager, Service and Operations (Clinic)

National University Polyclinics; Singapore; On-site; SGD 50,000 - 80,000; Full time

Job summary

A prominent healthcare institution seeks a Senior / Executive / Assistant Manager for Service and Operations. This role involves coordinating clinic activities, managing resources for efficiency, and implementing health initiatives. Ideal for those looking to advance their career in a dynamic healthcare environment, with training provided for candidates without experience.

Responsibilities

• Coordinate and plan clinic activities, ensuring smooth daily operations.
• Oversee administrative activities like staff scheduling and patient flow.
• Support implementation of initiatives like Healthier SG and Age Well SG.

Skills

Interpersonal skills

Communication skills

Critical thinking

Problem-solving

Resilience

Dynamic ability

Multi-tasking

Positive attitude

Job description

Senior / Executive / Assistant Manager, Service and Operations (Clinic)

Job ID: 3145

Job Function: Administration

Institution: National University Polyclinics

You will be part of the Polyclinic Management Team supporting the Manager and cross-functional teams. Your responsibilities include coordinating and planning clinic activities, managing manpower and resources to ensure cost efficiency, effective management, and smooth daily operations of the clinic. You will also support the implementation of new initiatives such as Healthier SG, Social Prescribing, and Age Well SG, and contribute to achieving service excellence and continuous improvement.

Your duties include overseeing administrative activities like staff scheduling, patient flow, inventory management, and facility management. You will be involved in planning and implementing strategies, proposals, and activities to improve work processes, working collaboratively with clinical, nursing, allied health professionals, diagnostics, and other service departments within the polyclinic.

There will be opportunities to collaborate with team members across other workgroups, polyclinics, or HQ, focusing on manpower planning, training and development, digital and service transformation, policy and workflows, new polyclinics development, and emergency planning.

If you seek a meaningful career and wish to contribute to a dynamic healthcare environment in the primary care setting, this role might be suitable for you. Candidates without experience are welcome as training will be provided.

• Strong interpersonal and communication skills in both oral and written forms.
• Good critical thinking and problem-solving skills.
• Resilient, dynamic, able to multi-task, and possess a positive attitude.
• Ability to work in a fast-paced and dynamic environment.