Senior Executive / Assistant Manager, Programme Experience & Operations | Up to $6,000

PERSOLKELLY SINGAPORE PTE. LTD.; Singapore; On-site; SGD 80,000 - 100,000; Full time

Job summary

A leading staffing solutions provider in Singapore is looking for an experienced professional for training operations. The role involves re-designing processes, analyzing data for enhancements, and engaging with various stakeholders. Strong critical thinking and project management skills are required. Interested candidates are encouraged to apply through the official platform.

Qualifications

• Prior experience in training operations or event support for learning programmes.
• Strong critical thinking skills with the ability to synthesize data.
• Effective communicator engaged with diverse stakeholders.

Responsibilities

• Re-design and implement process improvements.
• Engage with stakeholders to understand user needs.
• Collect and analyze operational data for enhancements.
• Support onboarding with well-designed interventions.
• Ensure smooth execution of learning programmes.
• Provide updates to management on operational objectives.

Skills

Critical thinking

Effective communication

Project management

Job description

Duration: 2 years

Location: Buona Vista

Working Hours: Monday - Thursday 8.30am to 6pm; Friday 8.30am to 5.30pm

Responsibilities:

• Re-design and implement policy and process improvements to enhance programme experiences and operational efficiency
• Engage with business units, corporate departments, and key stakeholders to understand user needs
• Collect and analyse operational data to inform enhancements
• Develop workflows and documentation such as SOPs and circulars
• Support onboarding of revised policies and processes through well-designed interventions (e.g., job aids, briefings)
• Ensure smooth execution of learning programmes (virtual, blended, and in-person formats), contributing to the assessment of process and policy effectiveness
• Provide regular updates to management, including insights, recommendations, and progress towards operational objectives

Requirements:

• Prior experience in training operations or event support for learning programmes
• Strong critical thinking skills with the ability to synthesize data, identify root causes, and recommend actionable solutions
• Effective communicator who is confident engaging with diverse stakeholder groups, including vendors and internal teams
• Excellent project management capabilities — proactive in anticipating issues, planning ahead, and delivering outcomes on schedule

To apply, simply click "APPLY" and submit your curriculum vitae (CV) through GO, the official PERSOLKELLY job application platform.

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