Senior Executive/Assistant Manager (Learning Analytics)

MINDEF; Singapore; On-site; SGD 80,000 - 100,000; Full time

Job summary

A government defense agency in Singapore is seeking a Learning Operations Manager to drive digital transformation and process improvements in learning initiatives. The role involves managing course administration and enhancing training effectiveness through detailed analysis. Ideal candidates have a background in Business Administration or Analytics, along with experience in HR systems. Strong skills in Excel, communication, and analytical thinking are essential. Only shortlisted candidates will be notified.

Qualifications

• At least 2 years of relevant experience in HR systems and analytics is preferred.
• Experience in process analysis and improvement is advantageous.

Responsibilities

• Manage the digital transformation of learning processes and systems.
• Administer end-to-end course management.
• Coordinate programme logistics and monitor budget utilisation.
• Review and analyse learning administration workflows.
• Track and analyse critical data for insights.

Skills

Advanced Excel skills

Strong analytical skills

Process improvement capabilities

Attention to detail

Good communication skills

Time management

Education

Education in Business Administration, Analytics or related field

Job description

What the role is:

You manage learning operations and systems while driving process improvements through data analytics. You ensure smooth course administration and enhance training effectiveness through systematic analysis.

What you will be working on:

- Manage the digital transformation of learning processes and systems to drive data-driven decision-making in learning initiatives, as well as to evaluate and recommend technological solutions to enhance learning delivery and tracking- Administer end-to-end course management including nominations, registrations, attendance tracking and completion records in HR/learning management systems- Coordinate programme logistics with vendors and internal stakeholders, and process training-related payments and monitor budget utilisation- Review and analyse learning administration workflows to identify inefficiencies and implement improvements- Develop and maintain standard operating procedures for learning operations- Track and analyse critical data such as programme satisfaction metrics and learning trends, as well as generate comprehensive training activity reports and monitor service level agreements- Provide insights on process efficiency and effectivenessChallenge(s)- Coordinating with diverse stakeholders who have competing priorities and schedules- Ensuring data accuracy and integrity across HR databases

What we are looking for:

- Education in Business Administration, Analytics or a related field- At least 2 years of relevant experience in HR systems and analytics is preferred- Experience in process analysis and improvement is advantageous- Advanced Excel and database skills- Strong process improvement capabilities- Strong analytical skills with attention to detail- Strong time management- Good communication and interpersonal skills(Applicants with no experience may apply.)Appointment will be commensurate with your experience.Only shortlisted candidates will be notified.

About MINDEF

The mission of MINDEF and the Singapore Armed Forces is to enhance Singapore's peace and security through deterrence and diplomacy, and should these fail, to secure a swift and decisive victory over the aggressor.The Defence Executive Officer (DXO) scheme is the non-uniformed career scheme of MINDEF that offers myriad opportunities in various job functions, such as corporate communications, cyber security, data analytics and visualisation, defence policy, finance, HR, psychology, and more. Embodying the same level of commitment towards defence, DXOs work together with their military counterparts to contribute to MINDEF/SAF’s mission and ensure Singapore's security and stability. United by this common cause, our lines of defence complement each other to secure the prosperity and progress of our nation.