Senior Executive/Assistant Manager (Learning Analytics)

Ministry of Defence of Singapore; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A government agency in Singapore is seeking a Learning Operations Manager to oversee the digital transformation of learning processes. The ideal candidate will have experience in HR systems and analytics, strong process improvement capabilities, and excellent communication skills. This role involves managing course administration and enhancing training effectiveness through data-driven insights.

Qualifications

• At least 2 years of relevant experience in HR systems and analytics is preferred.
• Experience in process analysis and improvement is advantageous.
• Strong attention to detail.

Responsibilities

• Manage the digital transformation of learning processes and systems.
• Administer end-to-end course management in HR/learning management systems.
• Track and analyse critical data such as programme satisfaction metrics.

Skills

Data analytics

Process improvement

Advanced Excel

Analytical skills

Time management

Communication skills

Education

Education in Business Administration, Analytics or a related field

Job description

What The Role Is

You manage learning operations and systems while driving process improvements through data analytics. You ensure smooth course administration and enhance training effectiveness through systematic analysis.

What You Will Be Working On

• Manage the digital transformation of learning processes and systems to drive data-driven decision-making in learning initiatives, as well as to evaluate and recommend technological solutions to enhance learning delivery and tracking
• Administer end-to-end course management including nominations, registrations, attendance tracking and completion records in HR/learning management systems
• Coordinate programme logistics with vendors and internal stakeholders, and process training-related payments and monitor budget utilisation
• Review and analyse learning administration workflows to identify inefficiencies and implement improvements
• Develop and maintain standard operating procedures for learning operations
• Track and analyse critical data such as programme satisfaction metrics and learning trends, as well as generate comprehensive training activity reports and monitor service level agreements
• Provide insights on process efficiency and effectiveness
  
  
  

Challenge(s)

• Coordinating with diverse stakeholders who have competing priorities and schedules
• Ensuring data accuracy and integrity across HR databases
  
  
  

What We Are Looking For

• Education in Business Administration, Analytics or a related field
• At least 2 years of relevant experience in HR systems and analytics is preferred
• Experience in process analysis and improvement is advantageous
• Advanced Excel and database skills
• Strong process improvement capabilities
• Strong analytical skills with attention to detail
• Strong time management
• Good communication and interpersonal skills
  
  
  

(Applicants with no experience may apply.)

Appointment will be commensurate with your experience.

Only shortlisted candidates will be notified.