Facilities Operations & Maintenance (Hard & Soft Services):
- Oversee the daily operations, maintenance, and upkeep of all facilities, including office spaces, common areas, equipment, and building infrastructure.
- Implement and manage preventive and corrective maintenance programs for all Mechanical & Electrical (M&E) systems (e.g., ACMV, electrical, plumbing & sanitary, fire protection systems, escalators & lifts and etc).
- Coordinate soft services such as cleaning, pest control, landscaping, waste management, and security, ensuring high standards are maintained.
- Conduct regular inspections to identify defects, potential hazards, and areas for improvement, initiating timely rectifications.
- Respond promptly to facilities-related issues, complaints, and service requests from internal stakeholders and ensure timely resolution.
Vendor & Contract Management:
- Manage a portfolio of service providers and contractors for various engineering & facilities services.
- Ensure vendors adhere to Service Level Agreements (SLAs) and contractual obligations.
- Assist in the preparation of tender specifications, evaluation of quotations, and negotiation of contracts for new or renewed services.
- Monitor vendor performance, conduct regular reviews, and address any non-compliance issues.
Project Management:
- Assist in planning, managing, and overseeing facilities-related projects, including A&A works, fit-outs, equipment upgrades, and space optimization initiatives.
- Coordinate with internal departments, external consultants, and contractors to ensure projects are completed timely, within budget, and to required quality standards and authorities compliance.
- Prepare project proposals, cost estimates, and reports for management review.
Compliance & Safety:
- Ensure all facilities operations comply with relevant local regulations, building codes, health, safety, and environmental (HSE) standards (e.g., Fire Safety Act, WSH Act, BCA regulations).
- Conduct regular safety inspections and fire drills
- Maintain accurate records of all maintenance activities, licenses, permits, and inspection reports.
- Implement and promote best practices in engineering and facilities management.
Budgeting & Cost Control:
- Assist in the preparation and monitoring of the annual operational expenditure (OPEX) and capital expenditure (CAPEX) budgets for engineering and facilities management.
- Identify opportunities for cost savings and efficiency improvements without compromising service quality.
- Process invoices and manage procurement requests in line with company policies.
Administrative Support:
- Maintain comprehensive records of facilities assets, equipment, and maintenance history.
- Prepare regular reports on facilities performance, maintenance activities, and incidents for management.
- Assist in general administrative tasks related to facilities and office management.
Qualifications
- Diploma or Degree in Building Services, Electrical/ Mechanical Engineering, Facilities Management, or a related field.
- Minimum 5 years of relevant experience in building operations, or engineering services and facilities management, preferably in a corporate/commercial environment.
- Strong technical knowledge of M&E systems (ACMV, electrical, plumbing & sanitary, fire protection and escalators & lifts) and building infrastructure.
- Familiarity with local regulatory requirements and codes of practice (e.g., BCA, SCDF, NEA, MOM).
- Proven experience in vendor and contract management.
- Good project coordination and management skills.
- Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint).
- Excellent communication, interpersonal, and negotiation skills.
- Proactive, organized, detail-oriented, and able to manage multiple priorities effectively.
- Ability to work independently and as part of a team.
- Problem-solving mindset with a hands-on approach.
- Certified as a Fire Safety Manager, Green Mark Accredited Professional Manager, Water Efficiency Manager and/or Work at Height Manager will be an advantage.
- Proficient in data analytics and capable of developing insights using tools such as Tableau and/or Power BI will be an advantage.
- Willingness to work on weekends if required.