Senior Executive / Assistant Manager, Dept of Surgery & Urology (Outpatient)

National University Polyclinics; Singapore; On-site; SGD 80,000 - 100,000; Full time

Job summary

Join the National University Hospital as a Senior Executive / Assistant Manager in the Department of Surgery & Urology. This role focuses on managing outpatient clinic operations, ensuring financial targets are met, and supporting strategic initiatives. Candidates should have a Bachelor's degree, strong analytical and communication skills, and thrive in a dynamic healthcare environment.

Qualifications

• Bachelor's degree is mandatory.
• Prefer experience in healthcare (not compulsory).
• Must possess good analytical and organizational skills.

Responsibilities

• Manage outpatient clinic operations and achieve financial targets.
• Develop and execute data management and reporting strategies.
• Implement hospital policies and perform assigned duties.

Skills

Analytical Skills

Organizational Skills

Communication Skills

Problem-Solving Skills

Presentation Skills

Negotiation Skills

Interpersonal Skills

Education

Bachelor degree from a recognized institution

Tools

Microsoft Word

Microsoft Excel

Microsoft PowerPoint

Job description

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Senior Executive / Assistant Manager, Dept of Surgery & Urology (Outpatient)

Job ID: 8136

Job Function: Administration

Institution: National University Hospital

Career in the Hospital
Join our incredible team at the National University Hospital (NUH), where we believe that a hospital is more than just a workplace. Every day, we witness the remarkable impact that our healthcare professionals can have on individuals, families, and entire communities.

At NUH, we are driven by a shared purpose – to lend a helping hand to those in need, to be a source of support and healing, and to empower patients to live their best lives.
We are looking for passionate and committed individuals to join us as we transform lives and create a lasting impact in the lives of our patients. The impact you make at NUH will be profound, regardless of the role you take up in the hospital.

About NUH
The National University Hospital (NUH) is Singapore’s leading university hospital, with a proud heritage dating back to 1905 with the establishment of what’s now the NUS Yong Loo Lin School of Medicine. Our strong ties with the medical school have shaped us into a unique institution, allowing us to seamlessly integrate clinical care with teaching and research. As a university hospital, we go beyond the realm of providing tertiary medical care. We are a hub of knowledge and innovation, attracting healthcare professionals who are passionate about pushing boundaries and making significant contributions to the field.

About Department and Purpose of the Position

The Senior Executive / Assistant Manager will be responsible for the management of assigned clinical service(s) across the continuum of care, and achieving stated outcomes in customer service, volume & financial targets, processes, and learning & growth perspectives.

Key Responsibilities

Primary Responsibilities and Duties (80%)

Operations & Business Management

Manage service point operations assigned at outpatient clinic includingng:
- Work with stakeholders to streamline billing, system, or process workflows.
- Daily operations of these service points, including front counter services, administrative/operational matters and partnering Clinic Manager to solve system and process problems;
- Achieve the targets for the clinical services assigned and be responsible for developing and carrying out business plans to ensure that goals are reached.
- Provide support for outpatient clinics, including responsible in procuring and management of logistics needs for business.

Plan, develop and execute data management strategy, reporting / dashboard automation to facilitate data-driven decision and meet departments’ strategic needs and requirements.

Business Management

Responsible for achieving the volume and financial targets for the clinical services assigned and be responsible for developing and carrying out business plans in conjunction with the clinical heads of departments/divisions to ensure that goals are reached.

Scope of business management includes annual financial budgeting and regular reviews with clinical heads of departments/divisions, and development of new businesses.

Secondary Responsibilities and Duties

Disseminate and implement hospital’s policies & procedures.

Ensure Policy & Procedures are current.

Perform any other duties as assigned by supervisor.

Key Requirements

Bachelor degree from a recognized institution

Good analytical and organization skills

Excellent communication, problem solving, presentation, negotiation and interpersonal skill

Proficiency in Microsoft Word, Excel and PowerPoint

Positive, motivated and able to perform under pressure.

Has initiative and able to work independently.

Experience in healthcare is not compulsory, but preferred.

Closing & Applications
When you join NUH, you become part of a dynamic and collaborative environment where expertise, knowledge, and compassion all come together.

Working in healthcare offers satisfaction that extend far beyond the ordinary. The smiles of gratitude from patients and the profound sense of fulfilment that comes from helping others cannot be measured. It is a career that allows for both personal and professional growth. The challenges you encounter in this rapidly evolving industry push you to constantly expand your knowledge and skills, as well as encourage lifelong learning.

Be a part of a team that gets to create a transformative healthcare experience for our patients and professionals alike.