Senior Executive / Assistant Manager, Community

BLUESG PTE. LTD.; Singapore; On-site; SGD 80,000 - 100,000; Full time

Job summary

BLUESG PTE. LTD. is seeking a Community Senior Executive/Assistant Manager to enhance brand loyalty and community engagement. This role combines creativity and analytics, requiring a Bachelor’s degree and 3-5 years in community management. You will manage interactions across multiple channels, foster relationships, and execute engagement strategies to strengthen the community's bond with the brand.

Qualifications

• 3-5 years’ experience in community management or social media roles.
• Familiarity with community engagement strategies and metrics.

Responsibilities

• Manage community through various communication channels like Facebook, Instagram, and Telegram.
• Organize and coordinate virtual and in-person events for community interaction.
• Track and analyse community metrics to measure engagement.

Skills

Communication skills

Interpersonal skills

Analytical mindset

Creative thinking

Education

Bachelor’s degree in marketing, Communications, Business, or related field

Tools

Social media platforms

Community forums

Job description

About the Role

As a Community Senior Executive/ Assistant Manager at BlueSG, you will play a crucial role in building and nurturing a strong community around our brand. You will be responsible for developing and implementing strategies to engage and connect with our audience, drive brand loyalty, and foster a sense of belonging within the community. This role requires a blend of creativity, communication skills, and a deep understanding of community dynamics

• Manage community through various communication channels including but not limited to platforms such as Facebook, Instagram and Telegram
• Foster relationship with community members to encourage active participation and informative environment
• Organize and coordinate virtual and in-person events to facilitate community interaction
• Track and analyse community metrics to measure engagement and identify areas for improvement
• Assist with identifying brand ambassadors within the community
• Provide educational onboarding within community for new users

What We’re Looking For

• Bachelor’s degree in marketing, Communications, Business, or a related field
• 3-5 years’ experience in community management or social media related roles
• Excellent written and verbal communication skills
• Strong interpersonal and relationship-building skills
• Familiarity with social media platforms, community forums, and other relevant tools
• Creative thinker with the ability to execute innovative engagement strategies
• Analytical mindset to use data to influence decision making