Senior Executive/ Assistant Manager, Commercial Support (SG Hub)

SATS Ltd.; Singapore; On-site; SGD 60,000 - 90,000; Full time

Job summary

SATS Ltd. in Singapore seeks a Finance and Billing professional to join the SGHUB commercial team, focusing on revenue assurance and billing administration. You will lead month-end billing and ensure timely submissions to Group Finance, while mentoring a team of officers on customer billing processes.

You will coordinate forecasts, resolve billing discrepancies, maintain SAP rate data, and support budgeting and revenue accruals. Strong analytic and communication skills are essential.

Qualifications

• Strong analytical and numerical skills with attention to detail.
• Proficient in SAP and Microsoft Excel.
• Strong communication and stakeholder management skills.
• Ability to work independently and manage multiple priorities in a fast-paced environment.

Responsibilities

• Lead and oversee month-end billing closing activities to ensure timely and accurate submission of billings to Group Finance.
• Mentor and provide guidance to a team of officers to ensure compliance with customer billing processes.
• Coordinate with internal stakeholders to obtain monthly business volume forecasts and support quarterly revenue accrual submissions.
• Manage and resolve customer billing discrepancies, including the review and processing of credit notes, debit notes, and account reconciliations.
• Responsible for SAP rate maintenance to ensure accurate and timely billings.
• Lead retro-billing activities where required, for airline customers to ensure accurate and prompt revenue recovery.
• Participate in departmental budgeting, including quarterly reviews of budget utilisation.
• Monitor and follow up on overdue customer accounts in collaboration with Group Finance.
• Identify and drive process improvements to enhance billing accuracy, operational efficiency and controls.

Skills

Strong analytical skills

Strong communication

Stakeholder management

Independent worker

Tools

SAP

Microsoft Excel

Job description

• A team member of the SGHUB commercial team, supporting commercial administration and revenue assurance activities.


• Lead and oversee month-end billing closing activities to ensure timely and accurate submission of billings to Group Finance.


• Mentor and provide guidance to a team of officers to ensure compliance with customer billing processes


• Coordinate with internal stakeholders to obtain monthly business volume forecasts and support quarterly revenue accrual submissions.


• Manage and resolve customer billing discrepancies, including the review and processing of credit notes, debit notes, and account reconciliations.


• Responsible for SAP rate maintenance to ensure accurate and timely billings


• Lead retro-billing activities where required, for airline customers to ensure accurate and prompt revenue recovery.


• Participate in departmental budgeting, including quarterly reviews of budget utilisation


• Monitor and follow up on overdue customer accounts in collaboration with Group Finance


• Identify and drive process improvements to enhance billing accuracy, operational efficiency and controls.

Job Description

Key Responsibilities

Finance and Billing Processing

• A team member of the SGHUB commercial team, supporting commercial administration and revenue assurance activities.


• Lead and oversee month-end billing closing activities to ensure timely and accurate submission of billings to Group Finance.


• Mentor and provide guidance to a team of officers to ensure compliance with customer billing processes


• Coordinate with internal stakeholders to obtain monthly business volume forecasts and support quarterly revenue accrual submissions.


• Manage and resolve customer billing discrepancies, including the review and processing of credit notes, debit notes, and account reconciliations.


• Responsible for SAP rate maintenance to ensure accurate and timely billings


• Lead retro-billing activities where required, for airline customers to ensure accurate and prompt revenue recovery.


• Participate in departmental budgeting, including quarterly reviews of budget utilisation


• Monitor and follow up on overdue customer accounts in collaboration with Group Finance


• Identify and drive process improvements to enhance billing accuracy, operational efficiency and controls.

Network Support/Others

• Maintain up to date mapping of airline accounts andcustomer-related master data across the network


• Consolidate, analyse, and prepare customer-related data and reports to support business review, and management reporting


• Lead the organisation of customer engagement events and festivity corporate giveaways

Key Requirements

• Strong analytical and numerical skills with attention to detail.


• Proficient in SAP and Microsoft Excel


• Strong communication and stakeholder management skills.


• Ability to work independently and manage multiple priorities in a fast-paced environment.