Senior Executive/Assistant Manager (Buona Vista)

SEACARE MANPOWER SERVICES PTE LTD; Singapore; On-site; SGD 80,000 - 100,000; Full time

Job summary

A leading manpower services provider in Singapore is seeking to hire a Programme Experience & Operations Executive to oversee training operations and enhance programme delivery. The ideal candidate will have strong critical thinking and project management skills, with extensive experience in stakeholder engagement and training support. This role offers a 2-year contract with opportunities for professional growth.

Qualifications

• Experience or familiarity with training operations and programme/event support.
• Strong critical thinking skills to synthesize data, identify issues, and propose solutions.
• Excellent interpersonal skills to engage stakeholders clearly and professionally.
• Project management capabilities to anticipate issues and deliver on schedule.

Responsibilities

• Engage stakeholders to understand needs and collect operational data.
• Ensure smooth execution of virtual and classroom learning programmes.
• Provide regular updates to management and track progress towards goals.

Skills

training operations support

critical thinking skills

interpersonal and communication skills

project management capabilities

Job description

Programme Experience & Operations (PXO) Executive / Senior Executive

Contract Duration: 2-year contract (Designation will be commensurate with experience)

We are looking for a proactive and detail-oriented team player to join the Programme Experience and Operations (PXO) department. In this role, you will collaborate with vendors, users, and stakeholders to ensure smooth operations and enhance programme delivery to meet evolving business needs.

Key Responsibilities

As part of the PXO team, you will:

• Redesign and Implement Policy & Process Improvements
  Engage business units, corporate departments, and key stakeholders to understand user needs
  Collect and analyse operational data to inform decision-making
  Develop operational workflows, circulars, and Standard Operating Procedures (SOPs)
  Support user onboarding of revised policies and processes through interventions such as briefing sessions and job aids
• Support Programme Delivery
  Ensure the smooth execution of virtual, blended, and classroom learning programmes
  Assist in evaluating the effectiveness of policies and processes during programme delivery
• Reporting and Updates
  Provide regular updates to management
  Highlight key insights, recommendations, and track progress towards operational goals

Requirements

We are looking for candidates who have:

• Experience or familiarity with training operations and programme/event support
• Strong critical thinking skills – able to synthesise multiple data points, identify root causes, and propose actionable solutions
• Strong interpersonal and communication skills – comfortable engaging vendors, users, and stakeholders clearly and professionally
• Excellent project management capabilities – able to anticipate issues, plan interventions, and deliver work on schedule

** We regret to inform only shortisted candidate will be notified.