Senior Exec - Student Devt. & Recognition [ITE Headquarters] – 2 Year Contract

Public Service Division; Singapore; On-site; SGD 48,000 - 72,000; Full time

Job summary

The Public Service Division seeks a Senior Executive in the Student Development & Recognition Department to coordinate support services for ITE students, partnering with ITE Colleges and HQ Divisions. You will provide holistic social work support to students-at-risk and engage families and community partners.

In this role you will document and monitor student cases, manage records in the student administration system, and work with government agencies to enable students to complete their studies

Qualifications

• Strong communication and relationship-building skills.
• Attention to detail, and adept at time management with high numeracy skills.
• Good knowledge of social services landscape in Singapore.
• Adept in data analysis, visualization and management of statistical data for submissions to government agencies.
• Adaptable and flexible in juggling multiple projects and working under pressure.

Responsibilities

• Overseeing the provision of student services in ITE, including student benefits and student care services to support at-risk students.
• Liaise with Colleges to document, track, monitor and report student cases and collate relevant data.
• Collaborate with government and community agencies to provide holistic care and support to students.
• Process and manage student records in ITE's student administration system.
• Cover other student development policies and programmes as assigned.

Skills

Communication

Relationship-building

Time management

Numeracy

Adaptability

Job description

[What the role is]

The Senior Executive of the Student Development & Recognition Department works closely with the ITE Colleges and HQ Divisions to coordinate the support services for ITE students. He / She reports to an Assistant Director.

You will provide holistic social work support to ITE students-at-risk and will be part of the professional team, working with students and their families, community partners and relevant stakeholders within ITE with objectives such as enabling students to complete their studies, facilitating family work with relevant agencies and accessing resources.

[What you will be working on]

The appointed candidate will be assigned duties and responsibilities within this scope of work:

• Overseeing the provision of student services in ITE, including student benefits and student care services such as initiatives to provide additional support to students-at-risk.

• Liaise with Colleges in documenting, tracking, monitoring and reporting (including collation of relevant data) of students' cases.

• Collaborating with relevant stakeholders (e.g. departments within ITE, government and community agencies) to provide holistic care and support to students.

• Processing and managing student records in ITE's student administration system.

• Other student areas to be assigned include policies and prgrammes related to student development and recognition.

[What we are looking for]

• Strong communication and relationship-building skills

• Attention to details, and adept at time management and with high standard of numeracy skills.

• Good knowledge of social services landscape in Singapore.

• Adept in data analysis, visualisation and management of statistical data which require submissions to other governmental agencies.

• Adaptable and flexible in juggling multiple projects and working under pressure.