Senior Engineer (Server Administrator)

NetLink Trust; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A technology company in Singapore is looking for an Engineer responsible for technical support of hardware, software, and network systems. The ideal candidate will have significant experience in system administration and cloud operations, along with essential certifications. Responsibilities include managing systems and ensuring availability, troubleshooting issues, and collaborating with security teams. Strong interpersonal skills and technical knowledge are a must.

Qualifications

• At least 5 years of relevant working experience in system administration and cloud operations.
• AWS Certified SysOps Administrator and Microsoft Certified System Engineer (MCSE) required.
• Good command of English language (written and oral).

Responsibilities

• Provide technical support and administration on Windows Server and AWS Cloud Environment.
• Monitor system alerts and provide technical support.
• Collaborate with the Cyber Security team for system patches.

Skills

Technical support on hardware

System administration

Cloud operations

Troubleshooting skills

Interpersonal skills

Education

Diploma/Bachelor degree in IT or Computer Engineering

Tools

Windows Server

AWS

Red Hat Linux

VMWare

Office 365

Job description

The Engineer is responsible for technical support on various technical issues and problems relating to hardware and software as well as network connectivity in the organisation; managing and monitoring all installed system and infrastructure; ensuring the highest levels of systems and infrastructure availability.

Responsibilities :

• Provide technical support and administration on Windows 2012 / 2016 / 2019 / 2022 Server, Microsoft Active Directory/ADFS/DNS/DHCP, Office 365, Red Hat Linux Servers and AWS (Amazon Web Services) Cloud Environment.

• Installing, configuring, testing and maintaining operating systems, application software and system management tools, including system and file restoration (if required).

• Monitor (and respond to) all system alerts and provide daily technical support in terms of troubleshooting, diagnosing and resolving hardware, software, and other network and system problems.

• Collaborate with the Cyber Security team and perform regular system and security patches on a timely basis.

• Perform ad-hoc root cause analysis and problem resolution.

• Coordinate with the IT Infrastructure and Operations Manager in system capacity planning and management.

• Monitor IT tickets and provide appropriate resolution on a timely basis.

• Ensure and follow standard IT service delivery processes in accordance with IT policies and procedures.

• Assist on the coordination of internal and external IT audit for the IT Infrastructure.

• Assist his/her immediate superior in defining the methods for issue resolution and prevention.

• Perform other duties as assigned.

Requirements:

• Diploma/Bachelor degree in Information Technology, Computer Engineering or equivalent

• At least 5 years of relevant working experience in system administration and cloud operations.

• AWS Certified SysOps Administrator, Microsoft Certified System Engineer (MCSE), and Red Hat Certified Engineer (RHCE).

• Strong knowledge on VMWare

• Strong knowledge on Windows Active Directory, ADFS, DNS, DHCP and Office 365.

• Database management experience is preferred.

• Must be independent and proactive.

• Good interpersonal, communication and analytical skills.

• ITIL Certification Foundation Level will be an advantage.

• Good command of English language (written and oral).

• Be ready to be on standby and perform system maintenance activities after office-hours, if required.

Interested applicants are requested to write in with detailed resume indicating current and expected salary and availability.

We regret only shortlisted candidates will be notified.