Senior Engineer - Desk Side Services, AMT Asset Management Software

Sapsf; Singapore; On-site; SGD 75,000 - 110,000; Full time

Job summary

Sapsf in Singapore is seeking a Tools & Automation Engineer to boost operational efficiency through developing and maintaining automation tools. The role emphasizes asset management and ITIL-aligned processes, delivering high-quality code and supporting ongoing projects while responding to client requests.

You will collaborate with colleagues to troubleshoot, document Cmmi-related processes, and provide guidance to junior developers, ensuring adherence to best practices in asset management

Qualifications

• Proficient in asset management services and supporting operations processes.
• Familiar with coding standards and best practices in software development.
• Strong analytical and problem-solving skills for troubleshooting.
• Excellent communication skills to interact with clients and team members.

Responsibilities

• Maintain and enhance existing asset management features by troubleshooting bugs and resolving ad-hoc requests, ensuring high-quality code in line with business requirements.
• Deliver client support through data presentation, ticket resolution, and daily monitoring of client needs, ensuring timely completion of tasks per quality standards.
• Create and maintain documentation for CMMI processes and client requirements to enable enhancements and ensure compliance with operational standards.
• Provide technical guidance and support to junior developers, fostering growth and adherence to best practices in asset management services.

Skills

Asset management

Coding standards

Analytical problem-solving

Communication

Job description

Requisition ID170120-Posted10/02/2026

The Tools & Automation Engineer plays a crucial role in enhancing operational efficiency through the development and maintenance of automation tools. This position focuses on asset management and ITIL processes, ensuring that all solutions align with organizational standards for quality and cost. The engineer will work collaboratively to deliver high-quality code and support existing projects while responding to client requests.

Key Responsibilities

• 1. Maintain And Enhance Existing Asset Management Features By Troubleshooting Bugs And Resolving Ad-Hoc Requests, Ensuring High-Quality Code In Compliance With Business And Client Requirements.
• 2. Deliver Client Support Through Data Presentation, Ticket Resolution, And Daily Monitoring Of Client Needs, Ensuring Timely Completion Of Tasks In Accordance With Defined Quality Standards.
• 3. Create And Maintain Documentation For Cmmi Processes And Client Requirements To Facilitate Enhancements And Ensure Compliance With Operational Standards.
• 4. Provide Technical Guidance And Support To Junior Developers, Fostering Their Growth And Ensuring Adherence To Best Practices In Asset Management Services.

Skill Requirements

• 1. Proficient In Asset Management Services With A Strong Understanding Of Support And Operations Processes.
• 2. Familiarity With Coding Standards And Best Practices In Software Development.
• 3. Strong Analytical And Problem-Solving Skills To Troubleshoot And Resolve Issues Effectively.
• 4. Excellent Communication Skills To Interact With Clients And Team Members.

Other Requirements

1. Optional But Valuable Certifications In Itil Or Asset Management