Senior Director - Partnerships

foodpanda; Singapore; On-site; SGD 150,000 - 200,000; Full time

Job summary

A leading delivery platform is seeking a Sr. Director of Partnerships to drive high-impact partnerships that accelerate growth and customer engagement. The successful candidate will lead the partnership lifecycle, manage C-suite relationships, and develop strategies across digital ecosystems. With a focus on technology and commerce, this role requires over 10 years of relevant experience and an MBA or equivalent. Located in Singapore, this position offers a fast-paced, innovative work environment.

Qualifications

• 10+ years of experience in partnerships or strategic alliances within tech or telecom.
• Experience in regional or global cross-functional setups preferred.

Responsibilities

• Drive strategic partnerships to accelerate growth and innovation.
• Manage relationships with C-suite executives of external partners.
• Lead end-to-end partnership lifecycle from concept to performance tracking.

Skills

Strategic partnerships

Stakeholder management

Commercial negotiation

Project management

Communication skills

Education

MBA or equivalent qualification

Job description

Company Overview

foodpanda is part of the Delivery Hero Group, the world’s pioneering local delivery platform, our mission is to deliver an amazing experience—fast, easy, and to your door. We operate in over 70+ countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index.

Job Description

The Sr. Director of Partnerships will drive strategic, high-impact partnerships across Pandora markets to accelerate growth, innovation, and customer engagement. Sitting within the CIO Office, this role connects cross-functional business opportunities with external ecosystems including telcos, financial institutions, technology enablers, loyalty programs, and entertainment platforms to unlock new customer value and incremental revenue streams.

This role requires a leader who combines commercial acumen, stakeholder influence, and executional agility to design, negotiate, and scale partnerships that advance Pandora’s platform strategy.

Key Responsibilities

Partnership Strategy & Design

• Define the Pan-Pandora partnership strategy aligned with global priorities, CIOO innovation agenda, and MD office goals.
• Identify and evaluate new partnership opportunities across telecom, fintech, and retail ecosystems.
• Translate business ambitions into clear partnership frameworks (value exchange, commercial model and integration roadmap).

Stakeholder Leadership & Governance

• Act as the single point of coordination between CIO Office, MDs, and key regional teams to ensure alignment and governance of all partnership initiatives.
• Partner closely with Tech, Product, Legal, and Finance to assess feasibility, technical integration effort, and ROI.
• Establish clear governance mechanisms, milestones, and tracking for all partnership projects.

Execution & Scaling

• Lead end-to-end partnership lifecycle: from concept validation to contracting, implementation, and performance tracking.
• Develop standardized processes, toolkits, and best practices to streamline partnership delivery across markets.
• Ensure that partnership implementation quality remains consistent across all markets and touchpoints.

Relationship Management

• Build and maintain strategic relationships with C-suite executives of external partners.
• Drive regular business reviews and joint planning sessions to unlock new synergies and measure impact.
• Ensure partner satisfaction and continuous improvement of partnership value propositions.

Cross-Regional Collaboration

• Work closely with Regional MD Offices to localize global partnership strategies.
• Support markets in assessing partnership fit, technical feasibility, and business impact.
• Foster cross-market learning and replication of successful models.

Key Skills & Competencies

• Proven track record in building and scaling strategic partnerships in technology, telecom, fintech, or digital platform environments.
• Strong understanding of commercial models, joint business planning, and contract negotiation.
• Exceptional stakeholder management skills with experience influencing at senior levels.
• Strategic thinker with hands-on project management and execution capability.
• Ability to work in fast-paced, matrixed environments with multiple regional interfaces.
• Excellent communication and presentation skills; ability to translate complexity into actionable narratives.

Qualifications

Experience & Qualifications

• 10+ years of experience in partnerships, business development, or strategic alliances, preferably within tech, telecom, or digital ecosystems.
• Prior experience working in a regional or global cross-functional setup preferred.
• MBA or equivalent qualification in Business, Strategy, or related field