Senior Director, General Manager - Co-living/Hospitality

Recruit Haus Pte Ltd; Singapore; On-site; SGD 80,000 - 120,000; Full time

Job summary

Join a dynamic co-living brand in Singapore as a General Manager / Head of Operations, where you'll lead operational strategy and financial performance. This role involves overseeing multiple departments, enhancing guest experiences, and driving revenue growth. Ideal candidates will have extensive leadership experience in hospitality or real estate, alongside strong financial acumen and team development skills.

Qualifications

• 8+ years in leadership within hospitality, real estate, or co-living environments.
• Strong financial and budget management skills.
• Proven team leadership and talent development experience.

Responsibilities

• Lead and inspire department heads across multiple functions.
• Drive financial planning and budget execution.
• Oversee daily operations and ensure high service standards.

Skills

Financial Management

Team Leadership

Customer Service Excellence

Market Knowledge

Education

Bachelor's or Master's in Hospitality Management

Tools

Cloudbeds

Lighthouse

Job description

P&L Accountability | Leadership Role | Hospitality & Real Estate

Join a dynamic and fast-growing co-living brand in Singapore as a General Manager / Head of Operations, where you'll take full ownership of operational strategy, financial performance, and team leadership across multiple departments.

Key Responsibilities

Leadership & Team Development

• Lead and inspire department heads across Operations, Sales & Marketing, Finance, HR, Housekeeping, and F&B.

• Cultivate a high-performance culture through mentorship, regular alignment meetings, and staff engagement initiatives.

Financial & Asset Oversight

• Drive financial planning, forecasting, and budget execution to meet profit targets.

• Manage assets and infrastructure to maximize long-term value and operational efficiency.

Operational Excellence & Guest Experience

• Oversee daily operations, ensuring compliance and high service standards.

• Implement guest satisfaction programs and address feedback to build loyalty.

Sales, Marketing & Revenue Growth

• Collaborate on strategies to boost occupancy, RevPAR, and ADR.

• Strengthen brand positioning and develop relationships with key partners and OTAs.

Compliance, Safety & Risk Management

• Ensure compliance with health, labor, and financial regulations.

• Enforce risk mitigation strategies and uphold high safety standards.

Stakeholder Communication

• Engage with landlords, investors, and corporate leadership on performance and strategic planning.

• Provide transparent reporting and business insights to stakeholders.

Talent & Culture Management

• Oversee performance management and staff development plans with HR.

• Guide talent acquisition strategies for team growth and capability enhancement.

What We’re Looking For

• Bachelor's or Master's in Hospitality Management, Business Administration, or related field

• 8+ years in leadership within hospitality, real estate, or co-living environments

• Strong financial and budget management

• Proven team leadership and talent development

• Revenue management expertise and customer service excellence

• Market knowledge of hospitality trends and operational dynamics

• Tools: Familiarity with hotel management platforms (e.g., Cloudbeds, Lighthouse)

Interested candidates, submit MS Word resume to [e-mail] or contact [phone]