Senior Director, Digital Product Manager

RBC; Singapore; On-site; SGD 100,000 - 150,000; Full time

Job summary

RBC is seeking a Digital Product Manager to lead the digital advisor and client experience in Wealth Management Asia. The role involves overseeing application development, managing vendor relationships and ensuring alignment with product objectives to drive engagement and business growth.

Benefits

Comprehensive Total Rewards Program including bonuses and flexible benefits.

Opportunities to work with industry leaders.

Dynamic and collaborative work environment.

Qualifications

• Minimum 10 years of experience in strategy, technology or digital products.
• Strong understanding of modern digital product development.
• Experience in wealth management is preferred.

Responsibilities

• Work with teams to develop clear product strategies.
• Optimize user experience across digital platforms.
• Manage vendor relationships and internal product management.

Skills

Communication

Critical Thinking

Interpersonal Relationship Management

Results-Oriented

Job description

Job Summary

WM Asia is on a journey to transform the digital advisor and client experience to enable our Advisors and their teams to focus on what matters most: providing our clients with the AAA experience. We aim to deliver a simplified digital capability, enabling seamless client service, business growth, and productivity for teams.

The Digital Product Manager will have accountability for the end-to-end digital advisor and client experience. They will also oversee all in-segment and T&O application development priorities and spending. Lastly, the Digital Product Manager will be responsible for all external vendor relationship and internal product management.

Job Description

What is the opportunity?

Wealth Management Asia (“WMA”) is on a journey to transform the digital advisor and client experience to enable our Advisors and their teams to focus on what matters most: providing our clients with the AAA experience. We aim to deliver a simplified digital capability, enabling seamless client service, business growth, and productivity for teams.

The Digital Product Lead will have accountability for the end-to-end digital advisor and client experience. They will also oversee all in-segment and T&O application development priorities and spending. Lastly, the Digital Product Lead will be responsible for all external vendor relationship and internal product management.

Reporting into the COO, WM Asia with a dotted line to the Head of Technology for WM-US and WM Asia, the Digital Product Lead will regularly update the Asia Operating Committee and participating in WM Initiative Review Board and other Global WM initiatives aimed at tracking the execution of our funded projects.

What will you do?

• Work with all teams in WM Asia to translate user needs and market trends into a clear and compelling long term vision/strategy for the product.
• Define, optimize, and improve the user experience across the platforms, clearly communicating priority roadmap items.
• Partner with technology and business teams to deliver a simple and intuitive platform embedded with data and AI.
• Partner with Design, Research, Operations, Training, Communications, Change Enablement, etc. to achieve all roadmap outcomes.
• Review requirements to ensure alignment to product experience objectives.
• Evolve our operating model to enable transparency and agility across delivery.

What do you need to succeed?

Must-have

• Minimum 10 years of experience in a strategy, change management, technology or digital products, particularly in end-to-end user experience.
• Proven ability to implement user focused digital solutions that drive engagement and business growth.
• Strong understanding of modern digital product development practices.
• Demonstrated experience working effectively with agile cross functional teams, including technology, design and business stakeholders.
• Experience managing initiatives from conception through implementation, ensuring timely and successful delivery.
• Ability to navigate a complex environment across business, technology, and user experience.
• Strong interpersonal and communication skills. Possessing strong emotional intelligence/maturity.
• Experience in wealth management
• RBC organizational awareness

What’s in it for you?

We thrive on the challenge to be our best - progressive thinking to keep growing and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.

• A comprehensive Total Rewards Program including bonuses, flexible benefits and competitive compensation
• Leaders who support your development through coaching and managing opportunities
• Opportunities to work with the best in the field
• Ability to make a difference and lasting impact
• Work in a dynamic, collaborative, progressive, and high-performing team
• A world-class training program in financial services.

Agency Notice

RBC Group does not accept agency resumés. Please do not forward resumés to our employees, nor any other company location. RBC Group only pay fees to agencies where they have entered into a prior agreement to do so and in any event do not pay fees related to unsolicited resumés. Please contact the Recruitment function for additional details.

Job Skills

Communication, Critical Thinking, Effectiveness Measurement, Financial Regulation, Interpersonal Relationship Management, Long Term Planning, Product Development Lifecycle, Product Development Methodology, Product Services, Results-Oriented, Waterfall Model

Additional Job Details

Address:

8 MARINA VIEW, #26-01 ASIA SQUARE TOWER 1:SINGAPORE

City:

Singapore

Country:

Singapore

Work hours/week:

40

Employment Type:

Full time

Platform:

WEALTH MANAGEMENT

Job Type:

Regular

Pay Type:

Salaried

Posted Date:

2025-06-20

Application Deadline:

2025-07-20

Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date above

Inclusion and Equal Opportunity Employment

At RBC, we believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.

Join our Talent Community

Stay in-the-know about great career opportunities at RBC. Sign up and get customized info on our latest jobs, career tips and Recruitment events that matter to you.

Expand your limits and create a new future together at RBC. Find out how we use our passion and drive to enhance the well-being of our clients and communities at jobs.rbc.com.