Senior Desktop Engineer

People Profilers; Singapore; On-site; USD 60,000 - 100,000; Full time

Job summary

An established industry player is seeking a skilled Desktop Engineer to provide advanced technical support and lead desktop-related projects. In this role, you will design and implement desktop management solutions, ensuring compliance with security standards while collaborating with IT teams. You'll also mentor junior engineers, fostering a culture of knowledge sharing and continuous improvement. This position offers a competitive remuneration package and a comprehensive range of benefits, making it an exciting opportunity for those passionate about technology and innovation.

Qualifications

• 5+ years of experience in desktop engineering and system administration.
• Relevant certifications like Microsoft Certified are highly desirable.

Responsibilities

• Provide advanced technical support for hardware and software issues.
• Design and maintain desktop infrastructure solutions.
• Collaborate with IT teams for optimized desktop services.

Skills

Desktop Engineering

System Administration

Technical Support

Troubleshooting

Collaboration

Mentoring

Automation

Documentation

Education

Diploma in Computer Science

Bachelor's in Information Technology

Tools

SCCM

Intune

Jamf

VMware

Hyper-V

PowerShell

Bash

Python

Job description

• Provide advanced technical support and troubleshooting expertise for complex hardware, software, and network issues.
• Design, implement, and maintain desktop infrastructure solutions including operating systems, applications, and configurations.
• Lead desktop-related projects such as system upgrades, migrations, and deployments.

System Architecture and Design:

• Design and implement desktop management solutions such as imaging, deployment tools, and software packaging frameworks.
• Develop and maintain desktop security policies, configurations, and access controls.
• Evaluate new technologies and solutions to enhance desktop performance, security, and user productivity.

Team Collaboration and Mentoring:

• Collaborate with IT teams including network, security, and systems administrators to ensure integrated and optimized desktop services.
• Mentor junior desktop engineers, providing guidance, training, and knowledge sharing opportunities.
• Participate in hiring processes and performance evaluations for desktop engineering team members.

Documentation and Compliance:

• Maintain comprehensive documentation of desktop configurations, procedures, and best practices.
• Ensure compliance with regulatory requirements, security standards, and licensing agreements related to desktop environments.
• Conduct audits and assessments to identify and mitigate risks related to desktop systems and data.

Continuous Improvement and Innovation:

• Identify opportunities for automation, process improvements, and cost optimizations in desktop management and support.

Qualifications/Requirements:

• Diploma / Bachelor's degree in computer science, Information Technology, or related field (or equivalent work experience).
• Relevant certifications such as Microsoft Certified: Modern Desktop Administrator Associate, VMware Certified Professional (VCP), or similar are highly desirable.
• Minimum 5 years of relevant working experience.
• Extensive experience in desktop engineering, system administration, or related IT roles.
• Proficiency in desktop operating systems (Windows, macOS) and enterprise management tools (SCCM, Intune, Jamf, etc.).
• Strong knowledge of virtualization technologies (VMware, Hyper-V) and desktop deployment methodologies (MDT, WDS, etc.).
• Experience with scripting languages (PowerShell, Bash, Python) for automation and task scripting.

All Successful candidates can expect a very competitive remuneration package and a comprehensive range of benefits.

We regret that only shortlisted candidates will be notified.

EA Licence Number: 02C4944

Registration Number: R1111376