Senior Data Scientist

Manulife Financial; Singapore; Hybrid; SGD 80,000 - 120,000; Full time

Job summary

A leading financial services provider seeks a Senior Data Scientist for their Advanced Analytics team. This role focuses on developing Generative AI solutions to enhance operations in various sectors, requiring strong expertise in data science and machine learning. Candidates should possess an advanced degree and have significant experience in implementing AI solutions that deliver tangible business value.

Benefits

Competitive salary and benefits packages

Flexible work policies

Professional development opportunities

Qualifications

• Minimum of 5 years of experience in data science.
• Strong programming skills in Python, R, or SQL.
• Practical experience with big data processing frameworks.

Responsibilities

• Develop and implement advanced machine learning models.
• Collaborate with data engineers and IT SMEs.
• Drive the adoption of data and AI-driven solutions.

Skills

Statistical analysis

Machine learning

Data manipulation

Programming in Python

Prompt engineering

Education

Advanced degree in Data Science, Computer Science, Mathematics, Engineering, Statistics

Tools

Azure

Databricks

Spark

Job description

Job Posting Description

The Opportunity

We are looking for a driven and innovative Senior Data Scientist to join our Advanced Analytics team at Manulife. As part of our Generative AI initiatives, you will play a pivotal role in developing and implementing advanced analytical solutions focused on building various Generative AI solutions. Your work will be instrumental in helping us optimize operations in contact centers, underwriting, and claims, and enhance our sales, products, and services to meet customer needs effectively.

Responsibilities

1. Collaborate with data engineers and IT Subject Matter Experts (SMEs) to understand source data and utilize large datasets to prepare and optimize data for building Generative AI solutions using OpenAI services to enhance our products and services and scale them globally.
2. Develop and implement advanced machine learning models to address complex business challenges, leveraging various algorithms and techniques, with a specific emphasis on utilizing OpenAI services for building Generative AI solutions.
3. Work closely with partners to gather requirements, design data models, and implement tailored solutions.
4. Standardize processes, techniques, and tools into best practices for other data scientists.
5. Drive the adoption of data and AI-driven solutions by influencing and partnering with key stakeholders.
6. Innovate and explore creative methods to source and utilize structured and unstructured data for building data and AI-driven solutions. Stay updated on industry trends and advancements in AI/ML, with a specific focus on leveraging OpenAI services to continuously enhance our products and scaling efforts.

We are looking for a candidate who has:

1. An advanced degree in Data Science, Computer Science, Mathematics, Engineering, Statistics, or another quantitative field.
2. Minimum of 5 years of experience utilizing data science to solve high-impact business problems, with a specific recent focus on building Generative AI applications.
3. Proficiency in statistical analysis, machine learning, and data manipulation techniques, particularly in understanding customers and scaling globally.
4. Strong programming skills in languages such as Python, R, or SQL, with experience in prompt engineering and relevant packages like LangChain, LangGraph, AutoGen, LlamaIndex, and more.
5. Practical experience with big data processing frameworks and platforms such as Azure, Databricks, Spark, focusing on leveraging these technologies for building and scaling Generative AI solutions using OpenAI services.
6. Excellent communication skills – able to translate sophisticated data science concepts to both technical and non-technical partners, specifically within the context of building Generative AI solutions using OpenAI services and scaling across Asia.
7. Track record of implementing AI solutions into production with tangible business value, particularly related to Generative AI solutions.

What motivates you?

• You obsess about customers, listen, engage, and act for their benefit.
• You think big, with curiosity to discover ways to use your agile approach and enable business outcomes.
• You thrive in teams and enjoy getting things done together.
• You take ownership and build solutions, focusing on what matters.
• You do what is right, work with integrity, and speak up.
• You share your humanity, helping us build a diverse and inclusive work environment for everyone.

What can we offer you?

• A competitive salary and benefits packages.
• A growth trajectory that extends upward and outward, encouraging you to follow your passions and learn new skills.
• A focus on growing your career path with us.
• Flexible work policies and strong work-life balance.
• Professional development and leadership opportunities.

Our commitment to you

• Values-first culture: We lead with our values every day and bring them to life together.
• Boundless opportunity: We create opportunities to learn and grow at every stage of your career.
• Continuous innovation: We invite you to help redefine the future of financial services.
• Delivering the promise of Diversity, Equity, and Inclusion: We foster an inclusive workplace where everyone thrives.
• Championing Corporate Citizenship: We build a business that benefits all partners and has a positive social and environmental impact.

About Manulife and John Hancock

Manulife Financial Corporation is a leading international financial services provider, helping people make their decisions easier and lives better. To learn more about us, visit https://www.manulife.com/en/about/our-story.html.

Manulife is an Equal Opportunity Employer

At Manulife/John Hancock, we embrace our diversity. We strive to attract, develop, and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement, and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law.

It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact [e-mail].

Working Arrangement

Hybrid