Senior/Customer Service Representative - Up to 4K/ West #HZO

RECRUIT EXPRESS PTE LTD; Singapore; On-site; SGD 20,000 - 60,000; Full time

Job summary

A leading company in logistics and shipping processes is seeking a proactive and independent logistics coordinator. The role involves managing the entire order-to-cash cycle, coordinating export documentation, and collaborating cross-functionally. Candidates should have 3-4 years of relevant experience and strong knowledge in export processes and logistics.

Qualifications

• Min. 3-4 years’ relevant experience.
• Strong knowledge in logistics and export documentation.
• Proficient with SAP S4/Hana and MS Office.

Responsibilities

• Manage the full order-to-cash process using SAP S4/Hana.
• Coordinate export shipping documentation including Letter of Credit.
• Handle customer complaints and sales support.

Skills

Logistics and shipping knowledge

Export documentation

SAP S4/Hana

Communication skills

Interpersonal skills

Tools

MS Office

Job description

Key Responsibilities:

• Manage the full order-to-cash process using SAP S4/Hana
• Coordinate export shipping documentation (Letter of Credit, Bill of Lading, etc.)
• Handle customer complaints, sales support, and sample requests
• Collaborate with Trade Compliance, HQ, Sales & Marketing, SCM, AR, Credit & Legal teams
• Participate in projects supporting Business Line strategy

Requirements:

• Min. 3-4 years’ relevant field
• Strong logistics and shipping knowledge
• Proficient in export documentation and banking document preparation
• Experienced with SAP S4/Hana and MS Office
• Independent, proactive, and team-oriented
• Meticulous with good communication and interpersonal skills
• Basic knowledge of Financing, Credit Management, and Global Trade Services is a plus

For interested applicants, please send your updated resume to: [e-mail]
All candidates’ information will be treated with the strictest confidence
Melissa Zhang Zhiqi (Mezzo)
R2197564
Recruit Express Pte Ltd
99C4599