Senior/Customer Service Representative - Up to 4K / Jurong East #HHL

RECRUIT EXPRESS PTE LTD; Singapore; On-site; SGD 50,000 - 70,000; Full time

Job summary

A recruitment agency in Singapore is seeking an experienced logistics professional to manage the order-to-cash process using SAP S4/Hana. The ideal candidate has 5–8 years of experience, strong logistics knowledge, and proficiency in export documentation. This role involves collaboration with cross-functional teams and handling customer support activities. Interested candidates should submit their resumes via email or Telegram.

Qualifications

• Minimum 5–8 years’ experience in a similar role within an MNC environment.
• Strong logistics and shipping knowledge.
• Proficient in export documentation and banking document preparation.

Responsibilities

• Manage the full order-to-cash process using SAP S4/Hana.
• Coordinate export shipping documentation.
• Handle customer complaints, sales support, and sample requests.

Skills

Logistics and shipping knowledge

Proficient in SAP S4/Hana

Communication skills

Interpersonal skills

Tools

SAP S4/Hana

MS Office

Job description

Key Responsibilities:

• Manage the full order-to-cash process using SAP S4/Hana
• Coordinate export shipping documentation (Letter of Credit, Bill of Lading, etc.)
• Handle customer complaints, sales support, and sample requests
• Collaborate with Trade Compliance, HQ, Sales & Marketing, SCM, AR, Credit & Legal teams
• Participate in projects supporting Business Line strategy

Requirements:

• Minimum 5–8 years’ experience in a similar role within an MNC environment
• Strong logistics and shipping knowledge
• Proficient in export documentation and banking document preparation
• Experienced with SAP S4/Hana and MS Office
• Independent, proactive, and team-oriented
• Meticulous with good communication and interpersonal skills
• Basic knowledge of Financing, Credit Management, and Global Trade Services is a plus

Interested candidates, do submit your resume to [e-mail] or telegram @alexgohhl

Alex Goh Hock Leong

(CEI.No: R1763413 l Recruit Express Pte Ltd (Healthcare & Life Science) | 99C4599)