Senior Customer Service Engineer

Siemens; Singapore; On-site; SGD 50,000 - 80,000; Full time

Job summary

Siemens Healthineers is looking for a Senior Customer Service Engineer in Singapore to manage healthcare projects and enhance customer satisfaction. Candidates should possess a relevant diploma and strong technical skills. Join a dynamic team dedicated to improving global health outcomes.

Qualifications

• Diploma in a technical discipline required.
• Experience in healthcare services and product knowledge preferred.
• Ability to work in a hospital/laboratory environment.

Responsibilities

• Installation, startup, maintenance, and repairs of medical products.
• Build and strengthen Service Team competency in technical knowledge.
• Foster customer relationships and excel in customer satisfaction.

Skills

Technical troubleshooting

Problem-solving

Good communication

Adaptability in dynamic environments

Education

Diploma in Electronic, Electrical, Mechatronic, Biomedical Engineering

Job description

Do you want to join us in helping to fight the world's most threatening diseases and enabling access to care for more people around the world? At Siemens Healthineers, we pioneer breakthroughs in healthcare. For everyone. Everywhere. We offer you a flexible and dynamic environment with opportunities to go beyond your comfort zone in order to grow personally and professionally. Sound interesting? Then come and join our Singapore team as Senior Customer Service Engineer to be involved in delivering and managing healthcare projects. Your tasks and responsibilities: You are well verse in CT/MI medical product line. You will build and strengthen Service Team competency in technical knowledge. You will foster development of relationship with customers to excel in Customer satisfaction. You will perform installation, startup, maintenance, repairs, updates of all products within his/her area of expertise and assisting with other products under supervision. To find out more about the specific business, have a look at https://www.siemens-healthineers.com/medical-imaging Your qualifications and experience: Diploma in a technical discipline such as Electronic, Electrical, Mechatronic, Biomedical Engineering Knowledge of Operating Systems, Process Control engineering, Networks basic. Experience within Healthcare Services & Product knowledge (preferred) Your attributes and skills: You have good technical troubleshooting & problem-solving skills. You possess good communication skills. You will be required to work in a dynamic environment and adapt to changes when needed. Capability to manage high stress situations. You are highly motivated, enthusiastic, drive for continuous improvement and can-do attitude. You should be prepared to work in a hospital or laboratory environment. You can work independently. Our global team: We are a team of 66,000 highly dedicated employees across more than 70 countries passionately pushing the boundaries of what’s possible in healthcare to help improve people’s lives around the world. As a leader in the industry, we aspire to create better outcomes and experiences for patients no matter where they live or what health issues they are facing. Our portfolio, spanning from in-vitro and in-vivo diagnostics to image-guided therapy and innovative cancer care, is crucial for clinical decision-making and treatment pathways. Our culture: We are part of an incredible community of scientists, clinicians, developers, researchers, professionals, and skilled specialists pushing the boundaries of what’s possible, to improve people’s lives around the world. We embrace a culture of inclusivity in which the power and potential of every individual can be unleashed. We spark ideas that lead to positive impact and continued success. Check our Careers Site at https://www.siemens-healthineers.com/careers As an equal opportunity employer, we welcome applications from individuals with disabilities. We care about your data privacy and take compliance with GDPR as well as other data protection legislation seriously. For this reason, we ask you not to send us your CV or resume by email. We ask instead that you create a profile in our talent community where you can upload your CV. Setting up a profile lets us know you are interested in career opportunities with us and makes it easy for us to send you an alert when relevant positions become open. Click here to get started. To all recruitment agencies: Siemens Healthineers does not accept agency resumes. Please do not forward resumes to our jobs alias, employees, or any other company location. Siemens Healthineers is not responsible for any fees related to unsolicited resumes. Organization: Siemens Healthineers Company: Siemens Healthcare Pte Ltd Experience Level: Experienced Professional Full / Part time: Full-time

About the company

The principal divisions of the corporation are Industry, Energy, Healthcare, and Infrastructure & Cities, which represent the main activities of the corporation.

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