Senior Customer Relations Consultant

PERSOLKELLY Singapore Pte Ltd (Formerly Kelly Services Singapore Pte Ltd); Singapore; On-site; SGD 30,000 - 60,000; Full time

Job summary

An established industry player in luxury retail is seeking a dedicated professional to enhance customer experiences and drive sales. In this pivotal role, you will provide expert product knowledge and recommendations while nurturing client relationships. Your responsibilities will include managing stock, maintaining boutique standards, and assisting with administrative tasks. If you have a passion for luxury products and a commitment to excellence in service, this opportunity is perfect for you. Join a dynamic team where your contributions will be valued and rewarded.

Qualifications

• Minimum 5 years of experience in luxury retail.
• Experience in luxury timepieces is advantageous.

Responsibilities

• Provide product knowledge and sales recommendations to customers.
• Build and maintain strong client relationships.

Skills

Customer Relationship Management

Sales Recommendations

Inventory Management

Education

O Level

Job description

Job Responsibilities:

• Provide product knowledge and sales recommendations to customers

• Build and maintain strong client relationships, ensuring satisfaction

• Keep the shop floor clean, organized, and well-maintained

• Manage stock and oversee boutique upkeep

• Assist with administrative tasks, including stock and traffic reports

• Handle payments, update after-sales transactions, and follow SOPs

Job Requirements:

• O Level & above

• Min 5years of experience in luxury retail

• Experience in luxury timepieces will be an added advantage

• Able to commit to retail hours and weekends/PH is a must

Interested candidates, please click on the following link to begin your job search journey and submit your curriculum vitae (CV) directly through the official PERSOLKELLY job application platform - GO.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available athttps://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394• Reg. R1770602 (Teng Min Yee)