Senior Croupier/Croupier - Casino

Resorts World at Sentosa Pte Ltd; Singapore; On-site; SGD 25,000 - 35,000; Full time

Job summary

A renowned casino resort in Singapore is looking for a Croupier to deal games and provide outstanding customer service. The role requires exceptional interpersonal skills and the ability to manage multiple tasks in a lively environment. No prior experience is needed as training will be provided. Candidates must be at least 21 years old and comfortable working rotating shifts.

Qualifications

• Must be at least 21 years of age as per regulatory requirement.
• No experience required; training provided.
• Comfortable in a fast-paced casino environment.

Responsibilities

• Deal games and provide friendly customer service.
• Ensure maximum games security and compliance with policies.
• Assist patrons with game information and promotions.

Skills

Customer relations

Interpersonal skills

Communication skills

Education

GCE 'N' level or equivalent

Job description

Job Responsibilities

• Deal games and provide friendly customer service and ensure maximum games security.

• Handle, check and observe player ratings at gaming tables.

• Ensure compliance with all statutory requirements, established policies, standard operating procedures, internal controls & service standards.

• Assist patrons with information related to the playing of games, rules of approved games and information on casino floor promotion events.

• Assist in collecting feedback for gaming-related loyalty programmes or surveys on the casino premises for better customer service delivery.

• Perform all other ad-hoc assignments as and when required.

Job Requirements

• Meet the relevant Regulatory Authority’s statutory requirement of minimum 21 years of age.

• Minimum GCE `N' level or an equivalent qualification.

• No experience required as training will be provided. Candidates with prior relevant experience may be considered for the Senior Croupier position.

• Perform payout-related computations with speed and accuracy.

• Comfortable working in a fast-paced casino environment.

• Possess excellent customer relations, interpersonal and communication skills.

• Ability to stay calm under pressure and capable of managing multiple tasks simultaneously.

• Willing to work rotating shifts, including weekends and public holidays.