Senior CRM Executive

People Profilers; Singapore; On-site; SGD 40,000 - 80,000; Full time

Job summary

An established industry player is seeking a CRM Specialist to enhance and manage their CRM system. This role involves overseeing system enhancements, managing projects from start to finish, and ensuring data integrity. You will collaborate with internal teams and vendors to integrate systems effectively while gathering user feedback for continuous improvement. If you are passionate about delivering effective solutions and enhancing user experience, this opportunity is perfect for you. Join a dynamic team where your contributions will help drive business success.

Qualifications

• Strong experience with CRM systems and mobile apps, including customization and integration.
• Ability to translate business needs into effective system solutions.

Responsibilities

• Oversee and enhance the CRM system to meet business needs.
• Manage CRM-related projects from planning to execution.
• Develop training materials and conduct user training sessions.

Skills

CRM Systems

Project Management

Data Integrity

User Training

System Integration

Job description

Job Responsibilities:

• Oversee and enhance the CRM system, ensuring it meets business needs and runs smoothly.
• Manage CRM-related projects from planning to execution, including customization, integration, testing, and deployment.
• Ensure accurate data transfer into the CRM system and maintain data integrity.
• Develop training materials, conduct user training sessions, and provide ongoing system support.
• Work closely with internal teams and external vendors to ensure seamless system integration and functionality.
• Gather feedback from users and recommend enhancements to improve system efficiency and user experience.

Requirements:

• Strong experience with CRM Systems and mobile apps including customization and integration.
• Ability to translate business needs into system solutions and workflows.
• Experience in handling multiple projects, meeting deadlines, and ensuring smooth implementation.
• Strong ability to work with both technical teams and business users to deliver effective solutions.

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