Senior Credit Control Manager (Autofinance loan/$8K) (ID: 677760)

PERSOLKELLY SINGAPORE PTE. LTD.; Singapore; On-site; SGD 60,000 - 90,000; Full time

Job summary

A leading company in Singapore is looking for a talented individual to lead their credit management and collections team. The role involves developing credit policies, overseeing collections, and fostering team performance. Ideal candidates should have significant experience in credit control and a strong background in finance or business administration.

Qualifications

• Minimum 5 years in credit control and collections management, with at least 3 years in a supervisory or team lead role.
• Strong understanding of credit management principles and collection techniques.
• Ability to lead and motivate a team.

Responsibilities

• Develop and implement credit control policies and procedures.
• Manage the collections process and establish effective strategies.
• Lead and mentor a team of credit control officers.

Skills

Negotiation

Communication

Team Leadership

Financial Analysis

Problem Resolution

Education

Degree in Finance, Accounting, Business Administration

Job description

Responsibilities:

1. Credit Management:Develop and implement robust credit control policies and procedures to mitigate risks associated with credit sales.
   Conduct regular assessments of customer creditworthiness and financial status.
   Monitor accounts receivable aging reports and identify overdue accounts for follow-up actions.
   
2. Collections Management:Oversee and manage the collections process, ensuring timely collection of payments from customers.
   Establish effective collections strategies, including follow-up protocols, payment plans, and dispute resolution processes.
   Coordinate with the finance team to reconcile discrepancies related to customer accounts.
   
3. Team Leadership:Lead, mentor, and develop a team of credit control and collections officers, fostering a high-performance culture.
   Set performance metrics, conduct regular performance reviews, and provide training as necessary to enhance team capabilities.
   
4. Customer Relationship Management:Build and maintain strong relationships with customers to facilitate effective communication regarding payment issues.
   Address customer inquiries and disputes in a professional manner to resolve issues promptly.
   
5. Reporting and Analysis:Prepare regular reports on collections performance and ageing for senior management.
   Analyze trends in credit and collections performance, providing actionable insights and recommendations for improvement.
   
6. Compliance and Risk Management:Ensure compliance with relevant laws, regulations, and industry standards relating to credit management and collections.
   Identify potential risks related to credit policies and adjust strategies accordingly.
   
7. Collaboration:Work closely with various departments, including sales and finance to align credit control initiatives with overall business goals.
   Participate in cross-functional projects and initiatives to optimize operations.
   

Requirements:

• Degree in Finance, Accounting, Business Administration, or a related field.
• Proven expertise in auto finance, factoring, unsecured lending, and property-backed loans.
• Minimum 5 years in credit control and collections management, with at least 3 years in a supervisory or team lead role.
• Strong understanding of credit management principles, financial analysis, collection techniques and legal compliance.
• Excellent negotiation and communication skills, with the ability to interact effectively with customers and colleagues.
• Ability to lead and motivate a team, fostering a collaborative work environment.

Interested candidates who wish to apply for the advertised position, please click on “Apply”. We regret that only shortlisted candidates will be notified.
EA License No.: 01C4394 (PERSOLKELLY Singapore PTE LTD)
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