Senior Counsellor / Social Worker (Educator)

Duties and Responsibilities:

Curriculum Development & Enhancement

• Design, review, and update training materials on programmes offered by SOS, for both in-house and external (suicide prevention, crisis response, counselling and mental health awareness)
• Develop interactive and engaging learning experiences, including case studies, simulations, and role-playing exercises to facilitate transfer of learning
• Work closely with subject matter experts, psychologists, and trainers to design and develop curricular training materials and assessment tools for various learning programmes

Quality Assurance & Compliance

• Ensure all training content meets organisation policies, ethical guidelines, accreditation requirements, and industry best practices
• Monitor and evaluate training effectiveness through feedback, assessments, and post-training evaluations
• Implement improvements based on data-driven insights to enhance learner engagement and outcomes
• Oversee Adult Educator development and performance to ensure quality training delivery

Training Delivery & Facilitation, Assessment and Learner Support

• Conduct in-person, online, and hybrid training sessions tailored to diverse learner groups
• Use interactive teaching methods, including case studies, role-playing, and group discussions, to enhance learning.
• Adapt training delivery based on participant needs and learning styles
• Conduct assessments (written or role play) for WSQ courses, SSG-funded or AIC-funded courses

Stakeholder Engagement

• Collaborate with the Business Development and Communication teams in SOS to promote training programmes to key audiences
• Lead the strategic expansion of training programmes by proactively assessing emerging skill gaps, sector developments, and future workforce demands
• Collaborate with Business Development to curate training or partnership proposals and materials for collaborations with government agencies, social service agencies, and corporate organisations.
• Work closely with trainers, mental health professionals, and advocacy groups to strengthen course offerings. Support partnerships with universities, mental health organisations, and community groups to expand training reach.

Staff/ Volunteers Learning & Development Strategy

Work closely with HR and Volunteer Management to:

• Lead the development and implementation of a structured staff/ volunteer learning and development framework, ensuring continuous professional growth.
• Conduct training needs analysis (TNA) to assess competency gaps and develop tailored programs for different levels of employees.
• Implement a competency-based learning model that integrates technical skills, core skills, emotional resilience, and leadership skills.

Others

• As recommended by Deputy Director – potential involvement in projects that increases or enhances organisational missions and impact

Candidate Requirements:

Relevant Experience:

• Degree in Psychology, Social Work, Counselling, Education, Public Health etc
• ACLP
• DDDLP OR other relevant certification in courseware design and development
• 3+ years of experience in curriculum development, instructional design, or adult education, preferably in the mental health or social services sector
• Experience in suicide work, mental health or social service related

Behaviour Traits & Attitude:

• Knowledge of instructional design principles and e-learning methodologies.
• Excellent writing, communication, and project management skills.
• Passionate about mental health advocacy and suicide prevention efforts.
• Knowledge of training grants, workforce development initiatives, or L&D trends is an advantage
• Strong understanding of suicide prevention strategies, crisis intervention, and mental health frameworks.

How to Apply:

Please indicate your current and expected salary. Interested persons are invited to send their resume:

By email:

HRD@sos.org.sg

By mail:

Samaritans of Singapore (SOS) Human Resource Department Block 10 Cantonment Close #01-01 Singapore 080010