Senior Coordinator / Specialist, Cargo Control

HAPAG-LLOYD PTE. LTD.; Singapore; On-site; SGD 70,000 - 90,000; Full time

Job summary

A global shipping company in Singapore is seeking to hire an experienced professional to manage vessel utilisation and trade allocations. The role involves capacity management, monitoring booking developments, and improving operational efficiency. The ideal candidate has a background in shipping or transportation, excellent communication, and negotiation skills, and is proactive in their approach. Exceptional analytical abilities and mastery of tools like FIS and Qlik are advantageous.

Qualifications

• Minimum 3 years’ experience in liner shipping or transportation industry.
• Operational background and Trade Management or Commercial Steering experience welcome.
• Acceptance of flexible working times, including holidays and weekends.

Responsibilities

• Manage vessel utilisation within Region XXX across all trades.
• Responsible for Allocation and Capacity Management on designated Ship Systems.
• Monitor and predict voyage utilisation based on booking developments.

Skills

Analytical skills

Communication skills

Negotiation skills

Teamwork

Proficiency in MS-Office products

Proactive attitude

Education

Degree in Shipping, Transportation or related discipline

Tools

FIS

Qlik

Job description

Responsibilities

• Manage and optimise utilisation for the vessels within Region XXX across all allocation scopes (trades), all Geo Froms for full and empty containers
• Responsible for Allocation and Capacity Management on designated Ship Systems / Trades
• Creation of Voyage Allocations and Customer Allocations as per alignment with TM Pricing & Steering
• Define allocation management steering measures to control the booking uptake in line with the trade strategy (e.g. managing contribution baselines for cargo acceptance)
• Monitor and predict the voyage utilisation based on booking developments and initiate corrective measures where required
• Monitor key connections between services at transshipment ports and initiate corrective booking acceptance measures where required.
• Monitor the uptake and follow up with relational TMPS and internally with TM Cargo Controllers handling other SSYs
• Handle waitlisted shipments
• Prioritise cargoes for loading/shut out when required considering commercial rules as well as operational and cost aspects
• Drive the performance for the Cargo Control KPIs – utilization, QP3 fast booking response, QP7 Loaded as booked and dwell time reduction
• Reduce operational costs resulting out of our cargo flows to a minimum (renominations, storage)
• Liaising with ship planners (own or partner line) on space related topics and operational restrictions (e.g. draft, ballast & bunker, stack weight, etc)
• Responsible for special cargo approval applications (e.g. OOG, Flexi tank) to planners/partner lines
• Liaise with QSCs and GCC for Customer Service related topics (e.g. vessel balancing) as well as Cargo Operations topics (e.g. terminal build up, load lists)
• Cooperate closely with TM Pricing & Steering and the Commercial Organisation (e.g. Global Account Management, Commercial Steering) regarding booking development and respective market situation
• Liaise with the Commercial Organisation (Regional Commercial, Global Sales) regarding uptake performance push
• Consultation on required schedule recovery measures in collaboration with Operations
• Create tactical forecasts where required as per joint working procedures considering expected booking development also on connecting services
• Provide input to capacity requirements when needed e.g. shuttle or feeder space requirements.

Job Requirements

• Degree in Shipping, Transportation or related discipline
• Minimum 3 years’ experience in liner shipping/ transportation industry
• Operational background and Trade Management or Commercial Steering experience welcome
• Comprehensive knowledge about HL applications (FIS, Qlik.) (Advantageous)
• Proficient in MS-Office products (Excel, PowerPoint)
• Analytical, systematic and efficient way of working
• Motivated, proactive and reliable
• Willing to take ownership of tasks and responsibility
• Teamplayer with strong communication skills
• Excellent negotiations skills and assertiveness
• Acceptance of flexible working times also on holidays/weekends
• Experience in dealing with different stakeholder groups
• Ability to develop and implement new concepts and structures
• Knowledge about Hapag-Lloyd’s global product offering (Network & Partners) (Advantageous)