Senior Clinical Specialist / Medical Technologist (Electrophysiology)

Searchasia; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A healthcare solutions company in Singapore seeks an Account Manager to drive customer satisfaction and support 3D mapping procedures. Applicants should have a Degree in Biomedical Science and at least 3 years in a clinical setting, preferably in Electrophysiology or Cardiology. The role includes training technicians and managing healthcare services efficiently. The candidate must be willing to work irregular hours.

Qualifications

• At least 3 years of proven experience in a clinical or healthcare setting in Electrophysiology or Cardiology.
• Must be willing to work long and irregular hours, including weekends.

Responsibilities

• Achieve high levels of customer satisfaction through customer relationships.
• Provide clinical support for 3D mapping procedures.
• Identify development opportunities and increase profitability.

Skills

Customer relationship management

Clinical support

Product knowledge improvement

Training skills

Education

Degree in Biomedical Science or related qualification

Job description

Responsibilities:

• Achieve high levels of customer satisfaction through customer relationships, product support and services.

• Provide a clinical support in Singapore for 3D mapping procedures.

• Driving a 3D mapping procedure through a clinical evidence base to stimulate a demand.

• Identify development opportunities and increase unit growth, profitability, and market share for target customers.

• Improve the efficiency and effectiveness of customer delivered health care services to patient in service education and training where appropriate.

• Manage Account information through effective, timely reports and accurate customer records.

• Continuously improve product knowledge and provide improved service to customers which differentiate company from competitors.

• Work closely with marketing teams in New Product launch, meetings, training.

• Conduct a training for the Technicians.

Requirements:

• Degree in Biomedical Science or related qualification

• At least 3 years of proven experience in the clinical or healthcare setting in Electrophysiology or Cardiology experience

• Must be willing to work long and irregular hours, including weekends

Account Manager:

Kerwin Tan Kai Bin (R1331624)

[e-mail]

EA16S8107