Senior Clinic Assistant

OUR YISHUN FAMILY CLINIC PTE. LTD.; Singapore; On-site; SGD 20,000 - 60,000; Full time

Job summary

A leading healthcare group in Singapore is seeking a Senior Clinic Assistant to support daily clinic operations. The ideal candidate will have at least 2 years of experience in a GP clinic, excellent customer service skills, and a focus on administrative efficiency. Full-time employment includes benefits such as CPF and a 13th month bonus.

Benefits

CPF

13th month bonus

Qualifications

• 2 years of GP clinic work experience is required.
• Ability to speak Mandarin and/or Malay is an advantage.

Responsibilities

• Assist in daily clinic operations including patient registration and claims submission.
• Perform medical procedures like COVID-19 & Influenza Swabs.

Skills

Customer service orientation

Good command of spoken and written English

Good IT proficiency

Ability to work in a fast-paced environment

Education

Minimum GCE O level

Job description

Have an opportunity to join a fast growing healthcare group with career progression.

Hiring senior clinic assistant with at least 2 years of GP clinic work experience.

To assist in the daily operations of the clinic inclusive but not limited to the following:

Counter duties:

• Registration of patients, temperature taking, weight taking.
• Familiar with CHAS, Medisave, Healthier-SG
• Dispensing of medication and collection of payments – Familiar with E- payment modes ( QR pay, Nets)
• Perform COVID-19 & Influenza Swabs and ECG
• Assist in booking of appointment for patients for chronic disease and remind patients of their upcoming appointments
• Handling of incoming calls and enquiries.
• Administrative tasks
• Submission of claims eg Medisave, CHAS, MBS and Managed Care claims for different insurance schemes.

Requirements:

• Ability to work in a fast paced environment
• Diligent and willing to learn
• Good command of spoken and written English
• Good IT proficiency required (Computer system, Managed Care portals)
• Familiar with MBS, MHCP claim portal and corporate insurance claims
• Minimum GCE O level and above with relevant experience in healthcare/ GP clinic setting.
• Customer service orientation with pleasant disposition.
• Experience in GP clinic is necessary.
• Ability to speak Mandarin and/or Malay will be an advantage, in order to communicate with and dispense medications to Chinese and Malay speaking patients who are unable to speak English
• Able to work shifts - 44 hours/ week, inclusive of 3 nights and 1 weekend

Full time employment benefits including CPF and 13th month bonus.

Interested applicants please email to [e-mail]

We are an equal opportunity employer. We does not discriminate on the basis of a candidate's age, race, gender, color, religion, sexual orientation, physical or mental disability, or other non-merit factors. All employment decisions at our clinic are based on business needs, job requirements and qualifications. If you require any assistance or accommodations to be made for the recruitment process, please inform us when you submit your online application.