Senior Client Services Manager_Up to $12000 + $180 Allowance + Yearly Commission + VB
- Working Days/Timings: Monday to Friday, 9am to 6pm
- Working location: Raffles
Responsibilities
- Responsible for the maintenance and growth of private equity fund clients for the firm
- Execute the firm’s business strategies to attain goals
- Approach clients proactively to establish underlying needs, understand clients and their requirements, and to sell services provided by the firm
- Design and implement a strategic sales plan that expands the company’s customer base and ensure its strong presence
- Establish sales objectives by forecasting and developing annual sales quotas for regions and territories
- Budget forecasting, expected sales volume and profit for existing and new clients
- Achieve growth, hit sales targets and actively manage sales program
- Identify emerging markets and market shifts while being fully aware of related products and competition status
- Build and promote strong, long-lasting customer relationships by visiting clients periodically and understanding their needs
- Participate in project implementation discussions with the product team to further define detailed services model for specific clients and the project timeline
- Work closely with sales, marketing and AFS teams to support clients
- Provide weekly report update for the sales activities
- Maintain data relative to client accounts and activities and documenting customer interactions
- Present sales, revenue and expenses reports and realistic forecasts to the management team
Requirements:
- Min 6 years relevant experience in a client facing role in sales/business development from a relevant industry, experience in sectors such as Finance, Fund-Administration or Private Equity Data are highly regarded