Senior Client Partner - Manage Services

NTT Limited; Singapore; Hybrid; SGD 90,000 - 120,000; Full time

Job summary

A global technology services firm is seeking a Senior Client Partner to manage client relationships and oversee service delivery. The ideal candidate will ensure client satisfaction, lead teams to meet contractual obligations, and identify growth opportunities. Strong leadership and communication skills, alongside a proven background in client management within ICT or managed services, are essential. This hybrid role is based in Singapore and offers a vibrant, inclusive work environment.

Qualifications

• Proven experience in client management, preferably in managed services or ICT.
• Strong leadership and communication skills.
• Ability to develop strategic relationships and influence stakeholders.
• Knowledge of industry trends and technological advancements.

Responsibilities

• Develop and maintain strong client relationships, ensuring client satisfaction and retention.
• Lead service delivery teams to meet or exceed contractual obligations and KPIs.
• Identify opportunities for account growth and collaborate with sales teams to expand services.
• Coordinate with internal teams to ensure seamless service delivery and issue resolution.
• Provide strategic guidance to clients to help them achieve their business objectives.

Skills

Client management

Leadership

Communication skills

Stakeholder influence

Industry knowledge

Job description

Senior Client Partner - Manage Services

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Remote type: Hybrid | Location: Kallang, Singapore | Time type: Full time | Posted on: Posted 30+ Days Ago | Job requisition id: R-130019

Make an impact with NTT DATA

Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and innovation, making a difference to our clients and society. Our workplace embraces diversity and inclusion — a place where you can grow, belong, and thrive.

Role Overview

The Senior Client Partner manages client relationships and oversees service delivery, contributing to strategic growth and operational excellence.

Key Responsibilities

1. Develop and maintain strong client relationships, ensuring client satisfaction and retention.
2. Lead service delivery teams to meet or exceed contractual obligations and KPIs.
3. Identify opportunities for account growth and collaborate with sales teams to expand services.
4. Coordinate with internal teams to ensure seamless service delivery and issue resolution.
5. Provide strategic guidance to clients to help them achieve their business objectives.

Qualifications

• Proven experience in client management, preferably in managed services or ICT.
• Strong leadership and communication skills.
• Ability to develop strategic relationships and influence stakeholders.
• Knowledge of industry trends and technological advancements.

About NTT DATA

NTT DATA is a $30+ billion global innovator of business and technology services, serving 75% of the Fortune Global 100. We invest over $3.6 billion annually in R&D and are committed to digital transformation, diversity, and inclusion. Join us to be part of a dynamic, innovative team shaping the future of technology.

Equal Opportunity Employer

We are proud to be an Equal Opportunity Employer, embracing diversity and ensuring a discrimination-free environment. We welcome applications from all qualified individuals.