Senior Business Risk Manager, Investor Services

Citi; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

An established industry player is seeking a Business Risk Senior Manager to lead professional teams in risk management and regulatory compliance. This role involves integrating expertise within investor services controls, ensuring governance objectives are met, and proactively identifying operational risks. The ideal candidate will possess strong leadership and communication skills, with a proven track record in managing teams and fostering relationships across multiple lines of business. Join a dynamic environment where you will drive compliance and enhance operational efficiency while safeguarding the organization's reputation and assets.

Qualifications

• 6-10 years' experience in management, risk management, or regulatory compliance.
• Outstanding leadership and communication skills required.

Responsibilities

• Manage professional teams and ensure compliance with regulations.
• Identify operational risks and enhance control measures.

Skills

Management

Risk Management

Regulatory Compliance

Leadership

Communication

Critical Thinking

Education

Bachelor’s/University degree

Master’s degree (potentially)

Job description

The Business Risk Senior Manager accomplishes results through the management of professional team(s) and department(s). Integrates subject matter and industry expertise within a defined area. Contributes to standards around which others will operate. Requires in-depth understanding of how areas collectively integrate within the sub-function as well as coordinate and contribute to the objectives of the entire function. Requires basic commercial awareness. Developed communication and diplomacy skills are required in order to guide, influence and convince others, in particular colleagues in other areas and occasional external customers. Has responsibility for volume, quality, timeliness and delivery of end results of an area. May have responsibility for planning, budgeting and policy formulation within area of expertise. Involved in short-term planning resource planning. Full management responsibility of a team, which may include management of people, budget and planning, to include duties such as performance evaluation, compensation, hiring, disciplinary and terminations and may include budget approval.

This Investor Services Cross-Disciplinary Controls Lead Position covers across Asia South ASEAN countries.

Responsibilities:

• Accomplishes results through the management of professional team(s) and department(s).
• Integrates subject matter and industry expertise within investor services controls and regulatory management.
• Ensure global and cluster governance objectives are achieved and identify enhancement opportunities, communicate the details of issues and corrective measures, and align activities to achieve critical milestones.
• Identify key operational and emerging risks through review and continuous evaluation, design, and execution of appropriate controls and compliance with regulations.
• Contributes to standards around which others will operate.
• Partners with the team on all new or modified processes to review through the appropriate governance routines and launch with adequate controls which can be monitored and reported.
• Ensures internal reviews and external examinations are well managed with clearly evidenced controls.
• Provided support of assigned business area by attending and participating in business meeting routines to provide control related updates to the team and learn about any new initiatives the team will need to support.
• Proactively identifies emerging risks and assists the control team with resolving control gaps and issues, and helps to create corrective action plans, inclusive of root cause identification and resolution.
• Ad hoc control / audit related requests as needed.
• Serve as partner on Manager Control Assessment (MCA) Quarterly Risk Assessment and the Annual Risk Assessment process.
• Actively focus on process improvement, creating efficiencies, and ensuring proactive approach and partnership to audit management.
• Can exercise independence of judgement and autonomy.
• Acts as SME to senior stakeholders and/or other team members.
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behaviour, conduct and business practices, and escalating, managing and reporting control issues with transparency, as well as effectively supervise the activity of others and create accountability with those who fail to maintain these standards.

Qualifications:

• 6-10 years’ experience in management, risk management and/or regulatory compliance in one or more of the following risk disciplines: technology risk, business continuity, operational risk, supplier risk, or audit and controls. Broad knowledge of other risk areas, with strong understanding of supplier or third-party risk impact in a financial services company is a plus. Demonstrates knowledge of in-scope business and product areas.
• Project management and governance experience with demonstrated ability to achieve and exceed critical milestones.
• Must have outstanding leadership, communication, and influencing skills as this leader will work with Sr leaders and audit partners on a regular basis.
• Ability to foster working relationships with other leaders across multiple lines of business and with support organizations, including auditors and regulators.
• Demonstrated judgement and critical thinking skills.

Education:

• Bachelor’s/University degree or equivalent experience, potentially Masters degree.

Job Family Group: Risk Management

Job Family: Business Risk & Control

Time Type: Full time