Senior Business Process Improvement Program Manager (MPS University Lead)

At Medtronic you can begin a life-long career of exploration and innovation, while helping champion healthcare access and equity for all. You’ll lead with purpose, breaking down barriers to innovation in a more connected, compassionate world.

A Day in the Life

To support the Global Operations and Supply Chain organization’s critical role in achieving this bold ambition, a new strategy was introduced to enable Global Operations and Supply Chain (GO&SC) to become a best-in-class organization that serves as Medtronic's strategic and competitive advantage.

Are you looking to create capability and competencies in Operational Excellence for the leader in the Medical Technology industry?

Medtronic Performance System (MPS) is a standardized operating system of proven methodologies that eliminates sources of variation, ensuring consistent and sustainable performance results. At MPS University, our objective is to provide a comprehensive and accessible platform to enhance your knowledge and skills in MPS.

As the Senior Business Process Improvement Program Manager (Operational Excellence – MPS University Lead) you will be a core member of the Enterprise Capability Excellence team to guide, deploy, and execute the Medtronic Performance System. You will lead / co-lead the creation of training and content of the Medtronic Performance System, and develop competencies, and capabilities by aligning leadership behaviors to the desired OPEX culture.

You will work closely with the Regional and Site OpEx leaders to pilot, and deploy a comprehensive curriculum based on scheduled offerings and need-based classes/kaizen/workshops. You will be at the forefront of Medtronic’s Mission to Alleviate Pain, Restore Health, and Extend Life by developing the skills and competencies of our teams to deliver life-saving products.

Responsibilities may include the following and other duties may be assigned:

• Serve as the OpEx partner to global manufacturing and functions within the region.
• Partner with global manufacturing and functional leaders to define priorities and accountability for MPS deployment.
• Champion MPS maturity strategy for the region with the Regional Opex leader.
• Regional Subject matter expert for MPS Capabilities.
• Lead Regional Community of Practice/Best Practice sharing & deployment.
• Partner with any internal improvement resources to develop training and content and align on messaging and material for MPS deployment.
• Support sites/organizations within region on critical projects, improvement efforts (kaizen).
• Deliver improvements in performance, process excellence, programmatic savings through building capability.
• Coach sites and functions on “one best way” quantitative and qualitative self-assessments of OPEX effectiveness.
• Leverage other functional OpEx teams as needed to improve cross functional alignment.
• 25% Teach (MPS Leadership); 50% Kaizen (Workshop/Teaching) / MPS Maturity Assessment; 25% Coaching & MPS evolution.

Required Knowledge and Experience:

Requires broad management knowledge and experience to lead project teams in one department.

Typically has mastery level knowledge and skills within a specific technical or professional discipline with broad understanding of other areas within the job function.

Requires a bachelor’s degree and minimum of 7 years of relevant experience, or advanced degree with a minimum of 5 years relevant experience.

• Proven regional Operational Excellence strategic leadership.
• Proven Technical Competence in Opex, Lean & Six Sigma: Six Sigma Green Belt Certification and advanced lean certification.
• Ability to teach facilitate Kaizen, coach MPS methods, train MPS content relatable to manufacturing & functional areas.
• Experience working in manufacturing/operations and business process.
• Ability to Collaborate and Network across functions at various levels in the organization (individual contributor to regional leadership).
• Lean certified/trained with 7+ years of relevant experience.
• Six Sigma Black Belt certification.
• Strong background in holistic operational excellence structures (TPM, BPM, DBS, TPS, etc.) and the associated tools/techniques.
• Experience inclusive of leading/deploying operational excellence/lean at a global or regional level in a manufacturing/operations environment for 5+ years.
• Gravitas to work and influence regional leadership.
• Ability to build a strategic roadmap that will yield a journey map for deploying the programs and standardization that meets the business needs by prioritization and focused development.
• Proficient and experienced in coaching and leading quantitative and qualitative assessments of Opex effectiveness at sites and functions.
• Solid change management, coaching, and mentoring competency.
• Ability to influence change without direct authority, highly influential, and able to sell ideas and approaches.

Physical Job Requirements:
The above statements are intended to describe the general nature and level of work being performed by employees assigned to this position, but they are not an exhaustive list of all the required responsibilities and skills of this position.

Benefits & Compensation

Medtronic offers a competitive Salary and flexible Benefits Package.
A commitment to our employees lives at the core of our values. We recognize their contributions. They share in the success they help to create. We offer a wide range of benefits, resources, and competitive compensation plans designed to support you at every career and life stage.
This position is eligible for a short-term incentive called the Medtronic Incentive Plan (MIP).

About Medtronic

We lead global healthcare technology and boldly attack the most challenging health problems facing humanity by searching out and finding solutions.
Our Mission — to alleviate pain, restore health, and extend life — unites a global team of 95,000+ passionate people.
We are engineers at heart— putting ambitious ideas to work to generate real solutions for real people. From the R&D lab, to the factory floor, to the conference room, every one of us experiments, creates, builds, improves and solves. We have the talent, diverse perspectives, and guts to engineer the extraordinary.