Senior Business Operations Specialist

EPAM Systems; Singapore; On-site; SGD 80,000 - 110,000; Full time

Job summary

A leading company is seeking a Senior Business Operations Specialist in Singapore to analyze, design, and deliver workflow solutions on the FileNet platform. The role emphasizes incident management, software releases, and strong stakeholder communication. Candidates should be proficient in FileNet and possess extensive technical experience.

Qualifications

• 5+ years of relevant working experience.
• Proficiency in using FileNet 5.5 and its API.
• Expertise in developing REST web services.

Responsibilities

• Analyze issues and provide technical fixes for business users.
• Design, develop, and deliver workflows on the FileNet platform.
• Maintain effective communication with technology and business stakeholders.

Skills

Incident Management

Stakeholder Communication

REST Web Services

Java API

Tools

FileNet 5.5

FileNet Administration Tools

Job description

We are seeking a seasoned Senior Business Operations Specialist with a strong technical background in the FileNet platform. This role requires an individual who can effectively analyze, design, and deliver workflow solutions while ensuring seamless business operations. The ideal candidate will possess extensive experience in incident management, software releases, and effective stakeholder communication.Responsibilities Work according to UK business hours Analyze issues and provide technical fixes for business users Design, develop, and deliver workflows and business changes on the FileNet platform Execute software releases as part of the Release and Change process Investigate and resolve incidents or problems Administer operations on FileNet platforms, including Case Manager Maintain effective communication with technology and business stakeholders Update and maintain documentation for required functions Support FileNet deployment activities, including after business hours on a periodic basisRequirements 5+ years of relevant working experience Proficiency in using FileNet 5.5 and its API Expertise in developing REST web services and experience with Java API Background in designing and developing FileNet workflows using case builder tool Capability to perform FileNet administration activities using admin tools Competency in supporting release processes after business hours as needed Strong communication skills to coordinate with teams and business stakeholders,

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