Senior Business Development Manager - voco Orchard Singapore

InterContinental Hotels Group; Singapore; On-site; SGD 60,000 - 90,000; Full time

Job summary

Join voco Orchard Singapore as a Senior Business Development Manager, where you will drive new sales opportunities, manage key accounts, and ensure exceptional guest engagement. Ideal candidates should have a diploma or degree in hospitality or business management, complemented by at least two years of relevant sales experience. The role promotes teamwork and requires a passion for genuine hospitality while contributing to a sustainable future.

Benefits

Great salary and benefits

Room discounts

Superb training

Qualifications

• Minimum 2 years’ experience in a sales capacity or equivalent.
• Proven track record in hotel sales preferred for Senior Manager position.
• Working knowledge of Microsoft Office and hotel systems preferred.

Responsibilities

• Manage assigned account base to exceed targets for revenue.
• Research market to qualify potential new accounts.
• Develop relationships with key decision makers to drive hotel revenue.

Skills

Presentation skills

Communication skills

Negotiation skills

Commercial skills

Education

Diploma/Degree in Business or Hospitality management

Tools

Microsoft Office

Delphi

Opera

Job description

Senior Business Development Manager - voco Orchard Singapore

voco Orchard Singapore provides guests with the world-renowned voco experience from the moment they walk through its doors. Famed to be hotels to count on, yet different enough to be fun, voco hotels are unstuffy hotels where people feel comfortable to relax, and just get on with life. Hotels that stand out from the crowd, voco combines familiar comforts with the indulgences of a hotel, to create somewhere that’s dependable, but not vanilla. Somewhere premium, but with a laidback spirit. Somewhere reliable, but different.

Your Day to Day

voco Orchard Singapore is looking for a dynamic and energetic Senior / Business Development Manager to join its team. As Senior / Business Development Manager , you will develop new sales opportunities in the allocated segments, build a robust sales platform and manage assigned account base in order to generate revenue and maximise performance both for the short and long term in line with sales target.

• Manage assigned account base and business segments to exceed targets for total revenue
• Research market place to actively prospect and qualify potential new accounts
• Develop relationship and maintain contact with key decision makers, influencers, meeting planners, event organisers, associations and other producers to drive hotel revenue
• Maintain client files and update information daily in accordance with departmental policies and procedures. Produce monthly sales-related reports and sales forecasts for assigned area of responsibility
• Negotiate rates within approved booking guidelines. Accurately produce and/or review all sales contracts, rate agreements, and/or banquet/catering event orders
• Monitor and report on sales activity undertaken and measurement of results through maintaining of accurate records in the sales tools and action plans. May also participate in the annual budgeting and planning process
• Planning and preparation for overseas sales visit, trade fairs, educational or familiarization groups to promote the hotel and develop potential business
• Conducts sales-related activities (such as sales calls, site inspections and in-house entertainments) per week in line with targets provided
• Work closely with Revenue Management to ensure that pricing and yield management principles are being communicated and implemented
• Monitor competitor practices and accounts, monthly RGI scorecards and diagnostic tools in order to understand competitor trends

People

• Promote teamwork and quality service through communication and coordination with other departments
• Set a strong example as a senior team member to help create a positive and productive work environment that delivers results and is highly engaged

Guest Experience

• Arrange and conduct special events, site inspections, and off-site presentations for potential clients. Entertain clients in accordance with established company and hotel policies and guidelines
• Act as a trusted business advisor by clients; ensure that commitments are met and value is delivered
• Work closely with other hotel departments to facilitate services agreed upon by the sales office and prospective clients. Disseminate sales-related information to other departments as appropriate
• Maintain strong presence in the local community by participating in business / industry organisations, associations and developing a broad external network
• Ensurethe wholeclientexperiencesuccessful and memorable and act as the brand ambassador and key contact throughouttheir journey

Responsible Business

• Raise theawarenessand reputationof yourhotel and the brandlocally
• Ensure guest safety is a prioritywith minimal interruptions or problems
• Other ad-hoc duties –unexpected moments when we have to pull together to get a task done

What we need from you

• Diploma/Degree in Business or Hospitality management or related disciplines
• Minimum 2 years’ experience in a sales capacity or equivalent work experience including development of account portfolio and business development
• Candidates with a proven track record and extended work experience in hotel sales will be considered for the Senior Manager position.
• Strong presentation, commercial and communication skills
• Working knowledge of Microsoft Office.
• Working knowledge of other hotel systems such as Delphi, Opera would be an advantage.

What we offer

We’ll reward all your hard work with a great salary and benefits – great room discount and superb training.

Join us and you’ll become part of the global IHG family – and like all families, all our individual team members share some winning characteristics. As a team, we work better together – we trust and support each other, we do the right thing and we welcome different perspectives. You need to show us you care: that you notice the little things that make a difference to guests as well as always looking for ways to improve - visit www.http://careers.ihg.com to find out more about us.

IHG is an equal opportunity employer: Minorities / Females / Disabled / Veterans.

Who we are

Join voco hotels where every hotel has its unique charm, and our thoughtful hosts create a home away from home. Step by step, we're on a journey towards a sustainable future, treating the planet the same way we do our guests. Seeking individuals with as much character as our vibrant hotels. If you thrive on genuine hospitality, your place is with us at voco hotels

Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.