Senior Business Analyst (Payments)

Evolution Recruitment Solutions PTE. LTD.; Singapore; On-site; SGD 90,000 - 120,000; Full time

Job summary

A leading recruitment solutions company seeks a Business Analyst with extensive experience in financial institutions. This role involves stakeholder engagement, project management support, and ensuring the successful implementation of innovative solutions to improve operational efficiency. Ideal candidates will possess strong communication skills and a proactive team-oriented mindset, with a deep understanding of payments and operational workflows.

Qualifications

• Min. 8 years related work experience in financial institutions.
• Min. 5 years business analysis experience.
• Project Management certification is a plus.

Responsibilities

• Engage stakeholders for requirements, analysis, and documentation.
• Support project feasibility and execution within budget.
• Provide user support during incidents and change requests.

Skills

Stakeholder Management

Communication

Project Management

Database Querying

Java

Education

Bachelor's degree in Management Information Systems, Computer Science or Applied Science

Job description

Business Analysis

• Engage business and operations stakeholders for functional requirements, analysis and documentation (URD, RTM, Test Scenarios, etc.)
• Review, validate, prioritize and plan stakeholder enhancements and requirements
• Provide viable and innovative solutions to improve operational efficiency, standardization, user experience and deliver business initiatives
• Engage and communicate with stakeholders (Heads of Department, Head Office, Regional, internal IT teams, Business & Process Owners and vendors)
• Review and signoff artefacts and solutions provided by technical teams and vendors
• Provide SIT, UAT, regression testing and rehearsal testing support
• Conduct user training and workshops
• Ensure successful implementation of solution

2. Project Management Support

• Support project feasibility study
• Define work breakdown structure and tasks for Requirements Definition, User Acceptance Test, and Migration Phase
• Support Change Management and control scope creep
• Support Risk & Issue Management
• Support project execution and solution delivery within budget, and schedule.
• Support Stakeholder Management

3. BAU Management

• Provide timely support to users during incidents, change requests, enquires, and BCP exercise

Job Requirements

• Bachelor's degree in Management Information System, Computer Science or Applied Science with min. 8 years of related work experience
• Min. 5 years of business analysis experience in a bank of financial institution.
• Experience with Payments / Remittance systems, SWIFT ISO20022 CBPR+, SWIFT MT Standards, Clearing schemes (ACH, RTGS, RT) across Asia Pacific region
• Good understanding and appreciation of Payment Operational workflows, Business operating model and operational compliance & risk management
• Knowledge in Cash Management Products, Channels, Core Banking / Accounting, AML Screening and FX/Treasury
• A proactive team player who is result driven
• Possess strong stakeholder management skill
• Excellent communication, presentation and interpersonal skills
• Project Management certification is a plus
• Hands-on experience in database querying and ing
• Familiar with Java and web-based applications, and understanding of robust application design principles
• Good understanding of system interface protocols
• Good understanding of infrastructure and system resiliency