Senior Business Analyst Operation Risk & Control
Job Description:
The Senior Business Analyst in Operation Risk & Control is responsible for managing complex and critical operational risk areas. This role involves leading a team of professionals and requires a comprehensive understanding of various functions and their interactions to achieve organizational objectives. The candidate should have in-depth knowledge of the business impact of technical contributions and possess strong commercial awareness.
The role typically involves delivering a range of services to specific business units or regions and requires excellent communication skills for negotiations at senior levels, including some external communication. The Senior Business Analyst exercises control over resources, policy formulation, and planning, and has full management responsibility over teams, including performance evaluation, hiring, disciplinary actions, and budget management.
Responsibilities:
- Establish and oversee the application of operational risk policies, tools, and governance processes to minimize losses from failed internal processes and emerging risks.
- Assess risks independently and drive actions to address root causes of operational risk losses.
- Governance may include technology operational risk and cyber risk.
- Collaborate with In-Business OR and Independent Risk Teams as an oversight function.
- Drive operational risk anticipation, mitigation, and loss recovery, including recovery plans.
- Ensure implementation of operational risk policies and approval of exceptions.
- Inform Operational Risk Council on sub-segment level OR matters and attend risk committees.
- Lead annual Key Risk Indicator (KRI) reviews, monitor triggers and thresholds, and liaise with Business ORM on breaches.
- Communicate breaches and work on deep dive root cause analysis with support from In-Business ORM to drive corrective actions.
- Share best practices and controls through Framework Papers.
- Ensure wide communication and understanding of KORs and KRCIs among businesses.
- Assess risks in business decisions, ensuring compliance with laws and regulations, safeguarding assets, and maintaining high ethical standards.
Qualifications:
- 10+ years of relevant experience in operational risk, technology risk, IT audit, operational control, or information security, preferably in financial services.
- Understanding of software design, application development, distributed systems, SDLC, and technology operations; hands-on experience preferred.
- Project management skills with strong analytical problem-solving capabilities.
- Experience in compliance, financial regulation, vendor management, and control processes across global environments is helpful.
- Ability to analyze and resolve risk control issues effectively.
- Excellent written and verbal communication skills.
- Strong influencing and negotiating skills with attention to detail.
Education:
- Bachelor's degree required; master's degree preferred.