Senior Business Analyst

Description

Key Qualifications

1. 8 years of experience in business analysis, including at least 2 years in a senior or lead role. Experience working in the industry sector relevant to your company is a plus.
2. Strong ability to gather, analyze, and document business requirements and translate them into functional specifications.
3. Expertise in business process mapping and process improvement techniques.
4. Advanced proficiency with BA tools and techniques, such as use cases, user stories, process flow diagrams, and wireframes.
5. Strong understanding of Agile and Waterfall methodologies, with experience in both project management approaches.
6. Solid understanding of data analysis, metrics, and reporting, with the ability to derive actionable insights.
7. Experience working with cross-functional teams and managing relationships with both technical and non-technical stakeholders.
8. Excellent problem-solving and critical thinking skills.
9. Strong attention to detail and ability to manage multiple priorities effectively.

Tools & Technologies

1. Proficiency in tools such as JIRA, Confluence, Microsoft Visio, and other business analysis documentation tools.
2. Experience with CRM systems, ERP systems, or other enterprise software is a plus.
3. Exceptional verbal and written communication skills. Ability to clearly communicate complex concepts to both technical and non-technical audiences.
4. Proven experience working with senior business stakeholders, managing expectations, and delivering results.