Senior/Blood Professional Assistant - Blood Resources Division (Blood Bank)

Health Sciences Authority; Singapore; On-site; SGD 30,000 - 60,000; Full time

Job summary

An established industry player in public health is seeking passionate individuals to join their Blood Resources Division. This dynamic role involves essential blood collection support duties, where you will be the first point of contact for donors, ensuring a safe and adequate blood supply. You will receive comprehensive training and have the opportunity for career progression while working in a supportive team environment. If you are eager to make a difference in healthcare and are ready to embrace a rewarding challenge, this position is perfect for you.

Benefits

Comprehensive training

Career progression opportunities

Competitive salary package

Shift allowances

Bonus payouts

Staff benefits

Qualifications

• Minimum GCE N/O Level and above or equivalent required.
• Applicants with Phlebotomy skills and 2+ years experience preferred.

Responsibilities

• Handle inquiries and manage feedback at blood collection centres.
• Conduct haemoglobin testing and assist with blood collection processes.

Skills

Phlebotomy Skills

Customer Service

Teamwork

Education

GCE N/O Level or equivalent

Job description

What the role is:

About HSA

We are a statutory board under the Ministry of Health that regulates health products, serves the administration of justice, secures the nation’s blood supply, and safeguards the public’s health.

About Blood Services at HSA

We secure the nation’s blood supply by ensuring a safe and adequate blood supply for public and private hospitals.

To learn more about us, visit About HSA and HSA – Blood Services.

Calling out to those with a Passion to Serve!

If you are on the lookout to transition into a healthcare role in a Public Service setting, we would like to hear from you.

We are looking for driven individuals to be part of HSA’s Blood Resources Division - Blood bank team, where you will play a key role in securing the nation’s blood supply. In this front-facing role, the individual will perform essential blood collection support duties in a dynamic and close-knit team. If selected, you would be deployed to one of the existing blood bank sites (One Punggol/ Woodlands/ Dhoby Ghaut) or mobile team.

BPA Responsibilities:

1. As a first point of contact with donors at our blood collection centres, handle inquiries, assist with next appointment bookings, and manage feedback accordingly.
2. Perform registration duties which include registering donors for donation and phlebotomy linking.
3. Conduct haemoglobin testing and capping which includes taking blood for haemoglobin test, explaining to donor on deferral if required, checking, sorting blood bags and sample tubes before passing it to the laboratory.
4. Support blood collection team with necessary operational admin follow-up duties.

SBPA Responsibilities:

In addition to the above, our SBPAs will support blood collection processes (Interested candidates with limited exposure to Phlebotomy are welcomed to apply. Training will be provided prior to deployment)

1. Candidates who are competent Phlebotomists will be deployed to support blood collection operations within donation rooms.
2. Those with limited exposure to Phlebotomy will assist with the following blood collection support processes while undergoing training:
3. Assist phlebotomist in Whole Blood (collection of blood in its complete form, not separated into its various components) pre and post donation procedure which includes blood bag preparation, bandaging and stripping of blood bags.
4. Support Apheresis (an automated process where plasma, platelets or red cells in the blood drawn is separated and remaining components are returned to donor during the donation process) pre & post donation which includes registering donors and test tubes preparation.
5. Conduct capping which includes taking blood for haemoglobin test, explaining to donor on deferral if required, checking, sorting blood bags and sample tubes before passing it to the laboratory.

What you can look forward to:

1. Comprehensive training and extensive learning and development opportunities and career progression prospects for all qualifying officers.
2. A competitive total package comprising of basic salary, shift allowances, bonus payouts and other staff benefits.

What we are looking for:

1. Minimum GCE N/O Level and above or equivalent.
2. Team members will be rostered to support morning, afternoon and weekend shifts, across a 5-day work week and are not required to perform night shifts.
3. Applicants with recognised Phlebotomy skills and/or 2 years or more of working experience in similar settings will be considered for SBPA positions.
4. Willing to be deployed to Bloodbanks at One Punggol, Woodlands or Dhoby Ghaut.

Our Blood banks operate 6 days a week, between 9am – 8pm
(Operating days/hours vary based on location).

Visit https://giveblood.sg to find out more.

Shortlisted candidates would be contacted within 30 days from the closing date of the advertisement. We regret that only shortlisted candidates would be notified.

About Health Sciences Authority

The Health Sciences Authority (HSA) applies medical, pharmaceutical and scientific expertise through its three professional groups, Health Products Regulation, Blood Services and Applied Sciences, to protect and advance national health and safety. HSA is a multidisciplinary authority. It serves as the national regulator for health products, ensuring they are wisely regulated to meet standards of safety, quality and efficacy. As the national blood service, it is responsible for providing a safe and adequate blood supply. It also applies specialised scientific, forensic, investigative and analytical capabilities in serving the administration of justice. For more details, visit http://www.hsa.gov.sg/. For more updates on public health and safety matters, follow us on Twitter at www.twitter.com/HSAsg and LinkedIn at https://sg.linkedin.com/company/health-sciences-authority.