A data solutions provider is seeking a Production Support Analyst in Singapore to support business intelligence reporting platforms. This role involves investigating data issues, managing support requests, and collaborating with a globally distributed team. Key responsibilities include analyzing data discrepancies, monitoring support workflows, and ensuring accurate data interpretation. Candidates should have 8+ years of relevant experience, a Bachelor's degree, and familiarity with Business Intelligence tools.
Qualifications
8+ years of experience in data reporting, business intelligence, or production support roles.
Familiarity with ticketing systems or collaboration tools.
Experience working in a global or distributed team environment.
Responsibilities
Provide support for reporting platforms and resolve data-related queries.
Investigate data discrepancies and ensure report accuracy.
Monitor support requests and ensure timely response.
Skills
Analytical skills
Problem-solving skills
Business Intelligence tools
Communication skills
Data querying and interpretation
Support workflows management
Understanding of data pipelines
Education
Bachelor’s degree or equivalent experience
Tools
Tableau
ThoughtSpot
Business Objects
Job description
A data solutions provider is seeking a Production Support Analyst in Singapore to support business intelligence reporting platforms. This role involves investigating data issues, managing support requests, and collaborating with a globally distributed team. Key responsibilities include analyzing data discrepancies, monitoring support workflows, and ensuring accurate data interpretation. Candidates should have 8+ years of relevant experience, a Bachelor's degree, and familiarity with Business Intelligence tools.