Senior BGM & AV Systems Technician

Resorts World Sentosa; Singapore; On-site; SGD 40,000 - 60,000; Full time

Job summary

Resorts World Sentosa is seeking a Senior Technician to support the resort-wide background music system, entertainment operations and events. You will assist with setup, operation, testing and maintenance of audio equipment, perform routine inspections and first-line fault diagnosis, and liaise with contractors for service and repairs.

The role requires knowledge of BGM architecture, professional audio, and Q-SYS systems, with a focus on safety and reliable operation.

Qualifications

• Diploma / WSQ Equivalent in Audio Engineering or related field is preferred.
• 2–3 years of related industry experience with Diploma; 4–5 years without Diploma.
• Q-SYS Level 1 certification or demonstrated equivalent experience.
• Working knowledge of professional audio systems and networked audio.
• Familiarity with safety protocols and entertainment tech equipment.

Responsibilities

• Assist in daily operation, monitoring and technical support of the resort-wide BGM system.
• Carry out routine inspections and operational checks of BGM equipment and other systems.
• Monitor playback and system performance; troubleshoot faults where possible.
• Perform first-line maintenance and minor repairs on equipment and systems.
• Assist with setup, operation, testing and maintenance for entertainment events.
• Support testing, commissioning and verification of repaired or new BGM equipment.
• Document faults, maintenance, repairs and equipment status accurately.
• Liaise with stakeholders and service providers for maintenance and rectification work.
• Ensure adherence to Workplace Safety and Health policies and standards.

Skills

BGM systems

Q-SYS

Professional audio

Electrical/ Electronics

Maintenance

Diagnostics

Communication

Teamwork

Shift work

Education

Diploma/WSQ Equivalent

Experience-only path (no diploma)

Tools

Q-SYS

Audio processors

Networking equipment

Job description

Resorts World Sentosa is seeking a Senior Technician to support the resort-wide background music system, entertainment operations and events. You will assist with setup, operation, testing and maintenance of audio equipment, perform routine inspections and first-line fault diagnosis, and liaise with contractors for service and repairs.

The role requires knowledge of BGM architecture, professional audio, and Q-SYS systems, with a focus on safety and reliable operation.