Senior Associate, Social & Community

Klook Travel Technology Limited; Singapore; On-site; SGD 50,000 - 70,000; Full time

Job summary

Klook Travel Technology Limited seeks a passionate individual to lead Klook Kreator community development in Singapore. This role involves KOL marketing, community management, and creating compelling social media content to boost brand engagement and visibility. Candidates should have solid experience in social media platforms and proven skills in building influencer relationships.

Qualifications

• At least 2 years of experience in KOL marketing or community management.
• Excellent command of English, both verbal and written.
• In-depth knowledge of the social media influencers landscape in Singapore.

Responsibilities

• Foster collaborations with KOLs to enhance brand visibility.
• Drive the Klook Kreator program to grow content creator community.
• Assist in crafting content for social media channels.

Skills

KOL marketing

Community management

Social media marketing

Interpersonal skills

Relationship management

Tools

Facebook

Instagram

TikTok

Telegram

Job description

About Klook

We are Asia’s leading platform for experiences and travel services, and we believe that we can help bring the world closer together through experiences.

Founded in 2014 by 3 avid travelers, Ethan Lin, Eric Gnock Fah and Bernie Xiong, Klook inspires and enables more moments of joy for travelers with over half a million curated quality experiences ranging from the biggest attractions to paragliding adventures, iconic museums to rich cultural tours, and other convenient local travel services across 2,700 destinations around the world.

Do you share our belief in the wonders of travel? Our international community of over 1,800 employees, based in 30+ locations, certainly do! Global citizens ourselves, Klookers are not only curating memorable experiences for others but also co-creating our world of joy within Klook.

We work hard and play hard, upkeeping our high-performing culture as we are guided daily by our 6 core values:

• Customer First

• Push Boundaries

• Critical Thinking

• Build for Scale

• Less is More

• Win as One

We never settle, and together, we believe in achieving greater heights and realizing endless possibilities ahead of us in the dynamic new era of travel. Care to be a part of this revolution? Join us!

Klook Singapore Marketing team is on the lookout for a dynamic individual with a passion for communication to spearhead the development and management of our Klook Kreator community in the Singapore market and help grow our presence in the social media landscape in the country.

What you’ll do:

Foster meaningful collaborations with Key Opinion Leaders (KOLs), agencies, and media to enhance brand visibility and impact.

Drive the Klook Kreator program by acquiring potential creators and nurturing strong relationships with them

Grow and manage a content creator community which consists of our Klook Kreator members, using email marketing and Telegram group channel

Contribute to the overall strategy, execution, and evaluation of KOL marketing efforts for Klook Singapore, including selecting partners, creating creative briefs, and monitoring partnership effectiveness

Assist the Social & Content team in crafting compelling, inspiring, and relevant content for Klook Singapore’s social media channels to establish a solid and engaging online presence in Singapore

Monitor social media trends as well as the competitive landscape to proactively share learnings and best practices with the broader team

Brainstorm marketing ideas and develop initiatives to boost high-quality traffic and conversions

What you’ll need:

At least 2 years of solid experience in KOL marketing, community management, or social media marketing and related fields

Excellent command of English, both verbal and written communication

Proficient understanding of social media platforms (Facebook, Instagram, TikTok, Telegram)

In-depth knowledge of the social media influencers landscape in Singapore

Experience in producing branded content for social media that delivers measurable results

Well-developed interpersonal and relationship management skills.

A start-up attitude - highly collaborative with an entrepreneurial, roll-up your sleeves mindset. Not afraid to work independently when required

Knowledge of photo and video editing skills are advantageous

Klook is proud to be an equal opportunity employer. We hire talented and passionate people of all backgrounds. We believe that a joyful workplace is an inclusive workplace, one where employees from all walks of life have an equal opportunity to thrive. We’re dedicated to creating a welcoming and supportive culture where everyone belongs.

Klook does not accept unsolicited resumes from any temporary staffing agency, placement service or professional recruiter (“Agency”). Klook will not be responsible for, and will not pay, any fees, commissions or other payments related to such unsolicited resumes.

An Agency must obtain advance written approval from Klook’s Talent Acquisition Team to submit resumes, and then only in conjunction with a valid fully-executed agreement for service and in response to a specific job opening for which the Agency has been requested to submit resumes for. Klook will not be responsible for, and will not pay, any fees, commissions or other payments to any Agency that does not have such agreement in place or does not comply with the foregoing.