Senior/Associate Executive, Business Office (Systems)

Sengkang General Hospital Pte. Ltd.; Singapore; On-site; SGD 30,000 - 60,000; Full time

Job summary

An established healthcare institution is seeking a dedicated IT support professional to enhance their billing system operations. In this vital role, you will engage in user support, participate in requirements gathering, and conduct user acceptance tests to ensure the efficiency of applications. Collaborating with both internal teams and external stakeholders, you will contribute to systems enhancement projects that drive innovation within the healthcare sector. If you are a proactive team player with a knack for problem-solving and a passion for technology, this opportunity is perfect for you to make a significant impact in a dynamic environment.

Qualifications

• Diploma holder with at least 2 years of relevant experience.
• Knowledge in automation tools and SAP billing system is advantageous.

Responsibilities

• Provide IT user support with a focus on billing systems and applications.
• Liaise with stakeholders on systems enhancement projects.

Skills

Problem-Solving Skills

Interpersonal Skills

Communication Skills

Design Thinking

Education

Diploma

Tools

RPA UiPath

SAP Billing System

Microsoft Office

Job description

You will provide IT user support to the department with a primary focus on the billing system and applications. This includes, but is not limited to, participating in requirements gathering sessions, scripting test scenarios, conducting user acceptance tests, documenting test results, and maintaining setup tables in billing systems. You will also liaise with both internal and external stakeholders on systems enhancement projects at the Ministry, SingHealth cluster, hospital and department levels.

Requirements:

• Diploma, preferably with at least 2 years of relevant experience
• Knowledge in design thinking, automation tools (e.g. RPA UiPath, ChatBot knowledge maintenance) and SAP billing system will be an added advantage
• Good team player with strong problem-solving, interpersonal and communication skills
• Proficient in Microsoft Office applications