Senior Associate/ Assistant Manager, Business Analyst (Strategy, Analytics and Transformation)

Changi Airport Group (Singapore) Pte. Ltd.; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A leading company in the travel retail sector seeks a Business Analyst to enhance the performance of their retail business. This role involves delivering data-driven insights, developing analytical dashboards, and supporting transformational projects. Ideal candidates will possess strong analytical skills and communicate findings effectively across teams.

Qualifications

• Degree holder preferably in Business/Data Analytics/Economics.
• Minimum 2 to 4 years of relevant experience preferred.
• Competence in MS Office software, especially Excel, required.

Responsibilities

• Provide data deep-dives and sales insights to identify opportunities.
• Develop dashboards for sales trends and management reporting.
• Conduct market research to translate insights into actions.

Skills

Analytical

Data Analysis

Critical Thinking

Problem Solving

Communication

Education

Degree in Business/Data Analytics/Economics

Tools

MS Office

Excel

MicroStrategy

Tableau

PowerBI

Python

SQL

Job description

De ion:

We are seeking a results-driven Business Analyst to join our Strategy, Analytics, and Transformation team. Your role involves working closely with stakeholders to provide timely updates on sales performance and identifying actionable insights to grow the retail business. You will be part of exciting projects that leverage data and insights to help drive decision-making, streamline operations, and contribute to transformative projects that increase the attractiveness of Changi's travel retail proposition.

You should possess good analytical and communications skills while being a good team player with excellent interpersonal skills. You would be required to multi-task and work with tight timelines.

Job Responsibilities

• Provide the team with data deep-dives and sales insights to identify opportunities and solutions to stakeholders to grow the business
• Develop dashboards to analyse and generate sales trends and insights for management reporting
• Undertake market research to deepen understanding of the commercial landscape and translate it into actionable insights
• Support transformation efforts through data-driven recommendations and change management support
• Assist in evaluating business processes and proposing optimization or automation strategies through the use of tools (e.g. PowerQuery, Python etc.)

Job Requirements

• Degree holder preferably in Business/Data Analytics/Economics
• Minimum 2 to 4 years of relevant experience in Data Analytics and Sales Reporting is preferred. Candidates with no relevant experience are welcomed to apply.
• Competence in MS Office software, especially Excel, is required
• Familiar with business intelligence tools (e.g. MicroStrategy, Tableau, PowerBI etc.) and advantageous to be well versed with programming tools (e.g. Python, SQL etc.)
• Analytical with strong critical thinking and problem solving skills Good communicator who can clearly verbalise, write and present data across to stakeholders
• Self-motivated, takes initiative and detailed oriented
• Proven ability to manage multiple tasks in a dynamic and fast-paced environment