Senior Associate/Assistant Director/ Senior Assistant Director (System/Payroll)

Accountant-General's Department; Singapore; On-site; SGD 50,000 - 70,000; Full time

Job summary

A government agency in Singapore is looking for a team member to manage payroll, claims, pensions, and medical billing operations. Candidates should have tertiary education in relevant fields and a minimum of three years experience. Responsibilities include ensuring timely payments, supporting system changes, and improving service delivery through data analytics.

Qualifications

• At least 3 years of experience in finance and/or payroll processes.
• Interest in Ops-Tech work.
• Experience in managing and developing systems will be advantageous.
• Proficiency in basic office productivity tools.
• Knowledge of data analytics would be an advantage.

Responsibilities

• Ensure accurate and timely payments to civil servants and pensioners.
• Identify opportunities for process streamlining.
• Support system changes due to HR policy changes.
• Strengthen financial controls using data analytics.
• Propose improvements to service delivery.

Skills

Critical thinking

Problem-solving

Interpersonal skills

Communication skills

Time management

Education

Tertiary education in Accountancy, Business, Finance, Analytics, IT, Systems

Tools

Excel

Word

PowerPoint

Job description

What The Role Is

You will be part of the AGD Salaries and Pensions team responsible for managing the Government Human Resource and Payroll (HRP) system operations to support payroll, claims, pensions and medical billing administration.

What You Will Be Working On

You will be involved in:

• Support central operations to ensure accurate and timely payments to civil servants, pensioners, and healthcare service providers.
• Identify opportunities for process streamlining and automation, keeping in mind system-level governance matters such as performance monitoring and reporting.
• Support system changes due to HR policy changes and translate policy intent and directions into workable system solutions, in compliance with business and statutory requirements.
• Strengthen financial controls of payroll, claims, pensions and medical billing operations using tools such as data analytics to identify control gaps and improvements needed. Work with third-party system vendor and multiple module/track leads of partner agencies of the HRP system to ensure smooth running of the central payroll, claims, pensions and medical billing functions as well as support system remediation and enhancements (including policy-related changes).
• Develop Ops-Tech competencies through hands-on opportunities in working with third-party system vendor to perform system enhancements and remediations to HRP through change impact assessment, user acceptance testing, user change management and deployment of solution.
• Propose ways to improve service delivery to end-users (e.g. pensioners).
  
  

What We Are Looking For

Functional/Technical Competencies

• Tertiary education in Accountancy, Business, Finance, Analytics, IT, Systems or related disciplines.
• Interest in Ops-Tech work.
• Good understanding of finance and/or payroll processes and experience in managing and/or developing systems will be advantageous, preferably with at least 3 years of working experience.
• Ability to put forth proposals and recommendations for management decision-making.
• Proficiency in basic office productivity tools, especially Excel, Word and Powerpoint.
• Knowledge of data analytics would be an advantage.
  
  

Generic Competencies

• Good critical thinking, problem-solving and analytical skills.
• Good interpersonal, communication and stakeholder management skills.
• Good time management skills to multi-task and handle competing priorities.
• Meticulous and a good team-player who can work well independently with minimal supervision.
  
  

You will be notified whether you have been shortlisted within 4 weeks from the closing date of this job posting.

Show more Show less