(Senior) Assistant Manager, NUWoC, CFCH, AWeSOME Programme (2-Year Contract)

National University Hospital; Singapore; On-site; SGD 120,000 - 180,000; Full time

Job summary

National University Hospital (NUH) in Singapore seeks a Programme Manager to lead the AWESOME initiative (Adolescent Wellness Service – Options Made Easy) within CAMH Strategy. You will translate clinical direction into actionable plans, manage end-to-end operations, and oversee partnerships and governance to improve adolescent health outcomes.

The role focuses on cross-divisional coordination, KPI measurement, budget governance, and capability-building with NUHS and PHCC partners, driving

Qualifications

• Bachelor’s degree in business and healthcare related disciplines, e.g., public health.
• 3–5 years of relevant experience in programme management and/or clinical operations.
• Strong interpersonal, communications and change management skills.
• Ability to work independently and as part of a team.

Responsibilities

• Co-design the programme, implementation and continuous improvement of AWeSOME, translating programme and clinical direction into clear operational plans, workflows, milestones and deliverables.
• Oversee implementation of end-to-end programme operations, including referral pathways, community partnerships, manpower, budgets, claims, reporting, governance and issue resolution.
• Operationalise AWeSOME service development and expansion across Children’s Emergency, inpatient and selected Specialist Outpatient Clinic (SOC) settings, while maintaining effective closed-loop care for adolescents and families.
• Manage programme performance, evaluation and continuous improvement, including KPIs, funder requirements, budget utilisation and operational learning.
• Coordinate AWeSOME capability-building activities and align with relevant NUHS and PHCC initiatives (e.g., identifying and engaging community partners for right siting of care through PHCC teams and/or other agencies such as Agency for Integrated Care) where these strengthen programme delivery, integration and sustainability.
• Contribute to development initiatives that advance the programme and family and child health, including integration of workstreams with PHCC and National University Polyclinic.
• Cross coverage for NUWoC Community Operations team.
• Support for NUWoC and NUH related events.
• Any other duties as assigned.

Skills

Programme management

Healthcare operations

Stakeholder engagement

Communication

Education

Bachelor’s degree in business/healthcare or related field

Job description

Career in the Hospital

Join our incredible team at the National University Hospital (NUH), where we believe that a hospital is more than just a workplace. Every day, we witness the remarkable impact that our healthcare professionals can have on individuals, families, and entire communities. The impact you make at NUH will be profound, regardless of the role you take up in the hospital.

About NUH

The National University Hospital (NUH) is Singapore’s leading university hospital, with a proud heritage dating back to 1905 with the establishment of what’s now the NUS Yong Loo Lin School of Medicine. Our strong ties with the medical school have shaped us into a unique institution, allowing us to seamlessly integrate clinical care with teaching and research. As a university hospital, we go beyond the realm of providing tertiary medical care. We are a hub of knowledge and innovation, attracting healthcare professionals who are passionate about pushing boundaries and making significant contributions to the field.

Overview And Purpose Of The Position

AWESOME (Adolescent Wellness Service – Options Made Easy) part of the Child and Maternal Health and Well-being (CAMH) Strategy, which drives for better health outcomes for children and their families and supports our youths to achieve their maximum human development potential. The programme aims to:

• implement a community adolescent health initiative to provide preventive health screening for adolescents and their families;
• leverage existing youth support services provided by youth workers and healthcare professionals; and
• enhance existing resources on adolescent health to increase health literacy and awareness.

Primary Responsibilities (AWESOME programme):

• Co-design the programme, implementation and continuous improvement of AWeSOME, translating programme and clinical direction into clear operational plans, workflows, milestones and deliverables.
• Oversee implementation of end-to-end programme operations, including referral pathways, community partnerships, manpower, budgets, claims, reporting, governance and issue resolution.
• Operationalise AWeSOME service development and expansion across Children’s Emergency, inpatient and selected Specialist Outpatient Clinic (SOC) settings, while maintaining effective closed-loop care for adolescents and families.
• Manage programme performance, evaluation and continuous improvement, including Key Performance Indicators (KPIs), funder requirements, budget utilisation and operational learning.
• Coordinate AWeSOME capability‑building activities and align with relevant NUHS and Population Health & Community Care (PHCC) initiatives (e.g., identifying and engaging community partners for right siting of care through PHCC teams and/or other agencies such as Agency for Integrated Care) where these strengthen programme delivery, integration and sustainability.

Secondary responsibilities:

• Contribute to development initiatives that advance the programme and family and child health, including integration of workstreams with PHCC and National University Polyclinic.
• Cross coverage for NUWoC Community Operations team.
• Support for NUWoC and NUH related events.
• Any other duties as assigned.

Requirements

• Bachelor’s degree, preferably in business and healthcare related disciplines, e.g., public health.
• At least 3 to 5 years of relevant experience in programme management and/or clinical operations, preferably in healthcare or a community setting, with a proven track record of translating stakeholder requirements into operational plans and delivering outcomes
• Meticulous, hands‑on and detail‑oriented, with the ability to drive programme and operational excellence and follow through on claims, reporting, workflows and implementation issues.
• Strong interpersonal, communications and change management skills (e.g., for stakeholder and staff engagement)
• Ability to work both independently (day to day operations) and as a team (developmental and care integration).

Closing & Applications

When you join NUH, you become part of a dynamic and collaborative environment where expertise, knowledge, and compassion all come together. Working in healthcare offers satisfaction that extend far beyond the ordinary. The smiles of gratitude from patients and the profound sense of fulfilment that comes from helping others cannot be measured. It is a career that allows for both personal and professional growth. The challenges you encounter in this rapidly evolving industry push you to constantly expand your knowledge and skills, as well as encourage lifelong learning. Be a part of a team that gets to create a transformative healthcare experience for our patients and professionals alike.