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An innovative healthcare service is seeking a Senior Assistant Manager to lead change management for the NGEMR system. This role is pivotal in enhancing operational efficiency and driving departmental initiatives. You will collaborate with diverse stakeholders, ensuring effective communication and support throughout the organization. If you are a proactive problem-solver with a passion for healthcare and a knack for project management, this is an exciting opportunity to make a significant impact in a dynamic team environment. Join us in transforming healthcare delivery and be part of this groundbreaking journey!
Join us in our mission to transform the healthcare landscape in Singapore!We - the NUHS@Home team - are a dynamic new home hospital service looking for passionate and innovative administrative staff to co-create with us.
As a Senior Assistant Manager for NUHS@Home, you will play a vital role in managing the change request for NGEMR for operational needs in NUHS@Home. We're looking for people with new ideas and a can-do attitude. People who are willing to think outside the box and embrace innovation. People who never give up and are always striving to improve. If you're a proactive problem-solver who is passionate about healthcare and wants to be part of an exciting new home hospital service, we want to hear from you.
Job Responsibilities
NGEMR System Support and Change Management:
Manage and prioritize Change Requests (CRs) for the NGEMR system.
Collaborate with requesters to ensure clear articulation of business requirements and justifications.
Facilitate the approval process, including presentations to the Change Request Board (CRB).
Provide user support and coordinate with appropriate teams for issue resolution.
Communicate system changes to relevant job groups.
Project Management and Process Improvement:
Work with NUHS PMO to develop and streamline CR processes.
Support and drive departmental initiatives, including new service implementations.
Ensure proper budgeting and resource allocation for projects and initiatives.
Stakeholder Management:
Provide administrative support to the Chief Medical Information Officer (CMIO) and Informatics Director.
Coordinate with internal stakeholders on NGEMR initiatives across institutions and clusters.
Build and maintain relationships with diverse stakeholders.
Administrative Support:
Assist with procurement, budget compilation, and other administrative duties.
Support the CMIO and Informatics Director in project coordination.
Contribute to the overall efficiency and effectiveness of the NUHS@Home team.
Requirements
Bachelor’s degree in business, healthcare, or a related field
Minimum of 1 year of relevant experience in related field, preferably in healthcare or technology
Able to effectively manage and prioritize multiple tasks in a fast-paced environment.
Effective communication and interpersonal skills, with the ability to work well in a team and build relationships with diverse stakeholders.
Excellent organizational and problem-solving skills, with strong attention to detail.