Senior Assistant Manager (NUHS@Home)

National University Polyclinics; Singapore; On-site; SGD 20,000 - 60,000; Full time

Job summary

An innovative healthcare organization is seeking a proactive Senior Assistant Manager to join their dynamic NUHS@Home team. This role is pivotal in managing change requests for the NGEMR system, facilitating collaboration with stakeholders, and driving project management initiatives. The ideal candidate will possess strong problem-solving abilities, excellent communication skills, and a passion for improving healthcare services. Join this exciting opportunity to contribute to a transformative healthcare landscape in Singapore and be part of a team that values innovation and collaboration.

Qualifications

• 1+ year of relevant experience in healthcare or technology preferred.
• Ability to manage multiple tasks in a fast-paced environment.

Responsibilities

• Manage Change Requests for the NGEMR system and ensure clear business requirements.
• Support project management and drive departmental initiatives.

Skills

Problem-solving

Communication skills

Interpersonal skills

Organizational skills

Education

Bachelor’s degree in business, healthcare, or a related field

Job description

Institution: National University Health System

Join us in our mission to transform the healthcare landscape in Singapore! We - the NUHS@Home team - are a dynamic new home hospital service looking for passionate and innovative administrative staff to co-create with us.

As a Senior Assistant Manager for NUHS@Home, you will play a vital role in managing the change request for NGEMR for operational needs in NUHS@Home. We're looking for people with new ideas and a can-do attitude. People who are willing to think outside the box and embrace innovation. People who never give up and are always striving to improve. If you're a proactive problem-solver who is passionate about healthcare and wants to be part of an exciting new home hospital service, we want to hear from you.

Job Responsibilities

• NGEMR System Support and Change Management:
• Manage and prioritize Change Requests (CRs) for the NGEMR system.
• Collaborate with requesters to ensure clear articulation of business requirements and justifications.
• Facilitate the approval process, including presentations to the Change Request Board (CRB).
• Provide user support and coordinate with appropriate teams for issue resolution.
• Communicate system changes to relevant job groups.
• Project Management and Process Improvement:
• Work with NUHS PMO to develop and streamline CR processes.
• Support and drive departmental initiatives, including new service implementations.
• Ensure proper budgeting and resource allocation for projects and initiatives.
• Stakeholder Management:
• Provide administrative support to the Chief Medical Information Officer (CMIO) and Informatics Director.
• Coordinate with internal stakeholders on NGEMR initiatives across institutions and clusters.
• Build and maintain relationships with diverse stakeholders.
• Administrative Support:
• Assist with procurement, budget compilation, and other administrative duties.
• Support the CMIO and Informatics Director in project coordination.
• Contribute to the overall efficiency and effectiveness of the NUHS@Home team.

Requirements

• Bachelor’s degree in business, healthcare, or a related field.
• Minimum of 1 year of relevant experience in related field, preferably in healthcare or technology.
• Able to effectively manage and prioritize multiple tasks in a fast-paced environment.
• Effective communication and interpersonal skills, with the ability to work well in a team and build relationships with diverse stakeholders.
• Excellent organizational and problem-solving skills, with strong attention to detail.